Review Time
my first and last order ... Lindehobby shipped my order of $159 consisting of a lot of yarn colors for 5 projects. and needles. They shipped FEDEX without the necessary import info which meant it sat in Tennessee for 4 days and I emailed them 3 times. with one response that didn't admit to no fault.
when the package finally arrived it was a little worn, but no damage and it was not open. But the package was missing a circular needles and several skeins which means my projects don't have enough yarn. have emailed the 4 times with absolutely no response at all. Will dispute via Paypal to at least get a refund on missing items.
The platform is very user-friendly and provides plenty of information. It clearly states that they do not ship every day, which is perfectly acceptable. The prices are fair, and my order arrived well-packaged with all items included. I look forward to shopping here again.
This was my first experience ordering from the company, and I was quite let down. The two stars are not for the product itself but for the customer service received. I reached out via email twice regarding my order and faced issues accessing my account. I did not receive an order confirmation upon placing my order and struggled to set up my account. Although I eventually got a response, it wasn't the information I required. I was informed that the order confirmation was resent, but I still didn't receive it. I understand the busy nature of the holiday season, but there should be a contact number or live chat option for customers to communicate directly.
The website is very clear and user-friendly. It clearly states that they do not ship every day, which is perfectly fine. Prices are reasonable, and I received my order neatly packaged with everything included. I will definitely shop here again in the future.
The quality of the products surpassed my expectations – they are strong, smooth, and very durable. They do not break or fray and work perfectly for both hand and machine sewing. The colors are vibrant and long-lasting, making sewing with them a joy. I would certainly order again and highly recommend them for anyone seeking reliable, high-quality threads.
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