Review Time
Started a transaction to sell jewelry expressing that time is of the essence and I needed this to be paid out as upon arrival. Paid to have it over night. Was told this would be handled in a timely manner. My item was shipped and received by Linx Oct. 1st 2025. It has been 5 days, they have received and even LISTED my item for sale on their website and still have not paid me. I emailed them all weekend trying to get paid for my jewelry and got "OH well F*#% You answer". Not to mention the price of gold has went up $200 since I "sold" the items. Linx and Jacoje are rip offs, screwing people out of money. This company is trash, STAT AWAY. If you don't believe me go read the reviews on reddit. Thats why they have no Google reviews. STAY AWAY, GO TO A JEWELRY SHOP INSTEAD.
Production time is HORRIBLE and customer service is Worse. If it says “3-5 weeks” plans on waiting 3-5months or longer. I ordered and paid ($850 plus shipping) early Nov 2024. My ring still hadn’t been made by April. After 6 months of waiting I asked for a refund which Braden happily did. However I don’t think my ring was ever made and I was just given the run around for months. Now I can’t get a response for an appraisal to upgrade another item. Super Disappointed as I’m had a previous good experience with the company/Jacoje.
I will update star rating, as I have not yet received my chain. I ordered a 22k rope chain, Friday, May 9th, and I haven't gotten a tracking number or anything. So much for "express shipping". Hope I'm not out thousands. And everybody saying customer service garbage, they aren't lying. I haven't heard anything back in 4 days now.. its crazy
I’ve purchased from Jacoje and now his secondary business, Linx. On his Linx site it states the bracelet was 6.5g. When received it was 6.3g. It’s a minor difference but with gold rising and also it being a used item, there shouldn’t be any approx. weight. Also, if you want to make the best out of the $30 shipping fee, I’d suggest ordering early in the week. No shipments over weekend. The bracelet is nice. Still has a shine and good quality for being used.
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Reigning from New York City, Linx is made up of jewelers with 30+ years of industry experience. Specializing in the best materials in the world. Anti-Tarnish solid metals crafted in Italy & designed in New York City.
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