lisaleonard.com

4.3
4.3 Based on 2.3K reviews

We hand-craft each jewelry design in our California studio. Our rings, necklaces, bracelets, and other keepsakes can be personalized to make it a one-of-a-kind treasure! Create the perfect gift for yourself or a friend! Our stackable ring collection is a ...

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Average Rating

4.3

/
5

2.3K Reviews

5 Star
78%
4 Star
4%
3 Star
3%
2 Star
2%
1 Star
13%

All Reviews

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Review Time

Selma
Awful Experience- Buy Elsewhere

Since there is no zero-star-option, they get a one star. I’d give zero! Or minus 1. After placing an order online for over $200 worth of merchandise, I waited for a confirmation of shipping. It never came. I started looking at reviews for their online store. Sadly, I became aware that there are serious issues with this company. Their customer service is basically non-existent. AI responses and vague communication from any supposed human. Obviously the company was once credible. Not so much anymore. After asking for over a week to have them cancel my order, due to the order not being shipped in a reasonable amount of time, they are still sending vague responses. I will be forced to dispute the charge with my credit card company. How can it take over a week to cancel an order? The website is very misleading on delivery times. You can order from Amazon and get delivery from them within days. From the website, it’s weeks!! Do not order from this company. They do not deliver what they promise. And, lastly, someone needs to update their company info, because there is no telephone customer service. The line is closed. Buying four necklaces and a pair of earrings should not cause this much stress! Local jewelers will be my next choice. Human interaction and customer support are more important than cheaply made online products.

1
Date of experience: Oct 03, 2025
Awful Experience- Buy Elsewhere

Since there is no zero-star-option, they get a one star. I’d give zero! Or minus 1. After placing an order online for over $200 worth of merchandise, I waited for a confirmation of shipping. It never came. I started looking at reviews for their online store. Sadly, I became aware that there are serious issues with this company. Their customer service is basically non-existent. AI responses and vague communication from any supposed human. Obviously the company was once credible. Not so much anymore. After asking for over a week to have them cancel my order, due to the order not being shipped in a reasonable amount of time, they are still sending vague responses. I will be forced to dispute the charge with my credit card company. How can it take over a week to cancel an order? The website is very misleading on delivery times. You can order from Amazon and get delivery from them within days. From the website, it’s weeks!! Do not order from this company. They do not deliver what they promise. And, lastly, someone needs to update their company info, because there is no telephone customer service. The line is closed. Buying four necklaces and a pair of earrings should not cause this much stress! Local jewelers will be my next choice. Human interaction and customer support are more important than cheaply made online products.

1
Date of experience: Oct 03, 2025
Karyne Powell
HAPPY! HAPPY! HAPPY

Lisa Leonard was paid in advance and I did receive my BEAUTIFUL! sterling silver hand hammered cross ring so all is well in "Lisa Leonard Land" and "Donna Hopson Land". Thank you! The cross ring came in the coolest drawer style gift box with a ring sizer included. I LUV, LUV, LUV my "Daily Driver" for I wear my cross ring 24/7. Thank you Lisa Leonard and staff. Stay cool!

5
Date of experience: Sep 30, 2025
Donna Hopson
HAPPY! HAPPY! HAPPY

Lisa Leonard was paid in advance and I did receive my BEAUTIFUL! sterling silver hand hammered cross ring so all is well in "Lisa Leonard Land" and "Donna Hopson Land". Thank you! The cross ring came in the coolest drawer style gift box with a ring sizer included. I LUV, LUV, LUV my "Daily Driver" for I wear my cross ring 24/7. Thank you Lisa Leonard and staff. Stay cool!

5
Date of experience: Sep 30, 2025
ThomasEmeraude
Don’t waste your time on the junk

Don’t waste your time on the junk. You can do better putting g a penny in a gum ball machine. Cheap quality jewelry. These people are frauds

1
Date of experience: Aug 30, 2025
Don’t waste your time on the junk

Don’t waste your time on the junk. You can do better putting g a penny in a gum ball machine. Cheap quality jewelry. These people are frauds

1
Date of experience: Aug 30, 2025
April B.
Awful experience

Awful experience, my order took over 3 weeks to be delivered and the letters weren't legible. The letters were cut off only half the letter was on the ring. The gold and silver are tarnished and dull making them look cheap!

1
Date of experience: Aug 09, 2025
Christina Cataudella
Awful experience

Awful experience, my order took over 3 weeks to be delivered and the letters weren't legible. The letters were cut off only half the letter was on the ring. The gold and silver are tarnished and dull making them look cheap!

1
Date of experience: Aug 09, 2025
Katey Powell
NOT GOOD

I bought a necklace & within the 1st week the chain broke. Not easy to get in touch with them, but I did & they said they would send me a new chain, we'll they sent a new chain with the piece. But this piece (Breathe charm) was so badly scratched & looked used. I took the new chain & used it for my first charm. Now this charm looks awful the pewter got old fast. Sent them messages with pictures & no response. WOULD NOT RECCOMEND!!

2
Date of experience: Aug 03, 2025
DIANE R
NOT GOOD

I bought a necklace & within the 1st week the chain broke. Not easy to get in touch with them, but I did & they said they would send me a new chain, we'll they sent a new chain with the piece. But this piece (Breathe charm) was so badly scratched & looked used. I took the new chain & used it for my first charm. Now this charm looks awful the pewter got old fast. Sent them messages with pictures & no response. WOULD NOT RECCOMEND!!10/30/25 I SEE UR REDPONSE, I HAD ALREADY SENT U AN EMAIL WITH PICS & U ONLY RESPONDED BECAUSE OF MY REVIEW.

2
Date of experience: Aug 01, 2025

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Business Details

  • We hand-craft each jewelry design in our California studio. Our rings, necklaces, bracelets, and other keepsakes can be personalized to make it a one-of-a-kind treasure! Create the perfect gift for yourself or a friend!
    Our stackable ring collection is a great way to hold your loved ones close everyday. Thoughtful gifts for mom, sister, grandma, special friends, or yourself. Your Lisa Leonard design will be a treasured keepsake for years to come. Our jewelry designs are created in Sterling Silver, 10kt and 14kt gold.

    See more

  • location_on Santa Ana, United States
  • email Info@lisaleonard.com
  • call 8886729174
  • language https://lisaleonard.com

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