Review Time
The showroom was so inviting to start with and we were not jumped on like some places but received a welcoming smile from Bradley Kelly in Aintree Liverpool who made us feel at ease right from the start. He was extremely knowledgeable and listened to our every needs making it so easy to decide on a purchase without any pressure at all. Such a pleasant experience all in all.
We had a fantastic experience at the local store. The representative was incredibly patient and helpful while we decided on the perfect sofa! They even involved an interior designer to assist us in selecting the style and ensured we had refreshments, making the experience truly enjoyable! They walked us through the various payment options and provided us with numerous fabric samples to choose from. They also helped with measurements to find the ideal fit. The delivery team was equally delightful! They called ahead to inform us of their arrival and were very efficient in setting everything up. They were polite and made sure to respect our home by taking off their shoes and cleaning up after themselves. The team really made this experience exciting! Our sofa and cuddler seat are perfect and of exceptional quality! We received accent cushions as part of our purchase and are thrilled with the outcome. They also offered a fabric care package for after we start using the sofas, along with a warranty for any issues. We will definitely return to this store in the future.
We had a fantastic time at the store. The representative was incredibly patient and helpful while we chose our sofa! They brought in an interior designer to assist with the style selection and made sure we had refreshments, making the whole experience delightful! They guided us through various payment options and provided numerous fabric samples. They assisted with measurements to find the perfect fit. The delivery team was equally pleasant, calling ahead to inform us of their arrival and quickly assembling everything! They were very respectful of our home, taking off their shoes and cleaning up after themselves. The team has been wonderful! Thank you for making this so enjoyable. Our sofa and cuddle seat are perfect and of the finest quality! The included accent cushions are a lovely touch, and we're thrilled with the outcome. They also offered a fabric care package for after use and a warranty for any issues. We will definitely return to this store.
The customer service was delightful. They were very understanding of our enthusiasm and open to negotiations. I definitely recommend them for their excellent service and stylish couches, which offer more unique styles compared to standard options.
I came in looking for a sofa for Christmas, and the representative went above and beyond to assist me, even when my aunt and I were quite challenging. I can’t thank them enough for helping me prepare my home for the holidays with a beautiful new sofa.
The delivery team brought my suite on November 17, 2025. Thank you! They were lovely, very professional, polite, and helpful. A team member in the shop was also very accommodating. I’m thrilled with our choice; it’s a beautiful suite in Italian leather.
I ordered a sofa, cuddle chair, and king-size bed. The representative I worked with was polite, informative, and not pushy at all—just genuinely helpful. They provided all the necessary details, secured the best price for us, and allowed us to take our time to decide. Very satisfied with the staff at this company. It was a pleasure doing business with them.
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