Review Time
We spent c.200 pounds on the lights etc including the unit which adjusts time, intensity etc. After 9 months it failed and i contacted the company. The phone didn't answer and after I left a message no one called me back. It should be under warranty but no no response. The service is not what is advertised
Delivery is always on time & packaging is excellent.I have had the lights up for a few days now & everything is working as expected.This is the third set of lights I have received from lighting legends and I have had no problems with the lights or the company.If you are looking for lights for your outdoors space I strongly recommend this company 👌
"Lighting Legends" are incredible...the designs and choices of string lights are fascinating and innovating, bringing selections to suit everyone..."Super Festoon Lights," with their magical colours have created a "Festoon" of warmth, a mystery glow on my outside Cherry Tree...the quality of the product is brilliant, with the added bonus of being connectable, which means you can place orders as you go along, for accurate cover of your decorated site...the company is professional, excellent communication skills, willing to support your ideas, varied good price products...friendly service, secure well packaged items, with care plus excellent delivery...People work hard to make a good company excell, I would consider "Lighting Legends" to be one of them and they deserve to do well, because, of their traditional business ethos... all the ingredients are there to make "Lighting Legends," successful...so glad I discovered you...
“I have been a loyal Lighting Legends customer for years and its a shame as I thought they were a really good product and really good company! My original Outdoor Elite Festoon Waterproof Warm White Heavy Duty LED Connectable String Light set from March 2022 is still working perfectly, which proves these lights can be durable. However, two newer sets purchased in late 2024 failed after just 13 months due to a burnt-out connection point that repeatedly tripped my fuse box.Despite these being marketed as 'Elite' and 'Heavy Duty,' customer service refused a replacement, citing them being just outside the 12-month warranty. It is highly concerning that a product designed to be connected together failed in such a potentially hazardous way while my older set remains fine in the same environmental conditions. I expected better durability and a more proactive response to a safety-related fault.” If you are thinking of buying a set of these expecting long-term quality, be aware they may only last just past their 12-month warranty! A real shame. Lighting Legends have not put my review on their website !!!!!
I have now completed the lights around the garden and patio area. The quality is what made me order more, from the cables all the way through to the bulbs. I get asked where I bought them from. And I have no hesitation in telling them. Keep up the great work.
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We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.
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