lloydsclinical.com

5
5 Based on 21 reviews

We’re one of the most experienced providers of specialist clinical care outside of hospital, in the UK. For nearly 30 years, we’ve pioneered access to clinical therapies outside of hospital, in patients’ homes and communities. Every day we’re helping pa...

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Average Rating

5

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5

21 Reviews

5 Star
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4 Star
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3 Star
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2 Star
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Paulina Ross
Consistently excellent support

As always, the response and problem-solving were excellent.

5
Date of experience: Jan 22, 2026
Troy Hughes
Five years of flawless delivery

After five years of perfect deliveries, it’s clear this is a five-star service. Extremely professional.

5
Date of experience: Jan 21, 2026
Eileen
Helpful Joe

Joe was extremely helpful. I missed the original call, on ringing back he was not only helpful but was clear and concise as he dealt with my query.Thank youn

5
Date of experience: Jan 20, 2026
Betsy W.
Excellent customer care

The customer service was excellent, quickly understanding my needs and taking appropriate action. My call was answered in under a minute. Professional and courteous, with medications always delivered on time.

5
Date of experience: Jan 20, 2026
Angela
Perfect service.

I rang to change my delivery date and address due to sudden unexpected circumstances.I was very emotional.Karen was so kind and understanding. She managed to calm me and reassure me at every stage.She was patient, allowing me time.Karen rearranged my delivery, giving me confidence and reassurance at every stage including a message to check on my welfare afterwards.Supervisor, Louise also made contact to check if I was okay. She too was calm, reassuring and professional in her approach.I’m was so grateful for their care at this difficult time. I feel they both, Karen in particular, went above and beyond for me and I thank them both SO much. Angela.

5
Date of experience: Jan 19, 2026
Ms Mary Tobbell
I was very apprehensive getting intouch…

I was very apprehensive getting intouch with the team, as this is something i have not had to do before. However i was put at ease as soon as i spoke to someone, so very helpful and friendly.

5
Date of experience: Jan 19, 2026
Nick Williams
Joe provided a great service 👍🏻

The representative, Joe, I spoke to was exceptionally helpful, making me feel at ease and sorting my issue quickly. Very happy with the quality of service LCH have been providing. Thank you 👌🏻

5
Date of experience: Jan 16, 2026
Janet Hunt
Very helpful people at Lloyd's

I missed the initial call, I phoned back and the man was very appreciative that I had done that. He was a very nice man and helped me sort my next delivery. Thankyou

5
Date of experience: Jan 15, 2026
Mrs Christine E Selves
Re perscription

Spoke too same adviser twice now re my prescription and been most helpful also remembered me calling last week a bonus when he must answer so many calls looking into my issue

5
Date of experience: Jan 15, 2026
Mackay
A few delivery issues were quickly…

A few delivery issues were quickly resolved. The nursing staff, particularly Corin Thompson, were very professional. They demonstrated how to inject a prescription and ensured I felt confident doing it.

5
Date of experience: Jan 14, 2026

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Business Details

  • We’re one of the most experienced providers of specialist clinical care outside of hospital, in the UK.
    For nearly 30 years, we’ve pioneered access to clinical therapies outside of hospital, in patients’ homes
    and communities.

    Every day we’re helping patients live independently and take control of their life.

    We provide medication and specialist nursing for the greatest number of therapy areas and complex conditions, out of hospital.

    Our success is measured by the quality of our outcomes. For patients we know it’s the time and independence to live life to their potential alongside their condition, enabling time and flexibility to prioritise family life and work.

    For health professionals, it’s finding smarter solutions to work more effectively with resources to do the best for their patients.

    What we know, learn and share from treating more than 90,000 patients each year, inspires clinical breakthroughs for a changing world.

    It’s what we know.See more

  • language https://lloydsclinical.com

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