Review Time
WE GOT A LOAN THROUGH THEM THEY HAD ALREADY DONE A HARD CREDIT CHECK THEN THEY JUST DONE ANOTHER ONE WHEN I HAVE NOT PAID THE LOAN OFF YET AND DIDN'T REAPPLY FOR ANY NEW LOAN THEY HAVE DROPPED MY EXPERIAN SCORE 26 POINTS. I'M TRYING TO GET A USDA LOAN AND THEY ARE MESSING UP MY CHANCES
I am frustrated that they say they can't deposit the loan into my account, while another service did so for my husband. They approved him for $300 but turned it into a secured loan, which isn't ideal. Now they are using the excuse that they can't transfer it to my bank account, yet I haven't received any communication regarding my loan application.
This review is specifically about the World Finance branch in Greenville, Alabama. I recieved a pre-approval loan offer in the mail from World Finance and visited the branch in person to apply for the loan. A few hours after I left, I was told on the phone by the manager named "Fonda" that I was approved, and she told me to bring 2 forms of ID and my latest check stub. She told me that was all I needed. Upon returning to the branch however, she was acting strange when going over my check stub. She still ran my information through the system, but just at the end before she funded my loan, she demanded that I provide another check stub from before this one, and asked me for the phone number to my employer. I told her I couldn't get another check stub for her until Monday morning because it was past 5:30 on a Friday and our HR was closed for the weekend, but I happily gave her my supervisor's name and number. But when she couldn't get them to answer, she then demanded I either show her my last direct deposit or she couldn't fund my loan. I tried to login to my banking app but as luck would have it, they were doing maintenance right as I tried to login. So "Fonda" told me there was nothing else she could do unless I could magically get my supervisor to answer her calls when they probably weren't even at the office anymore. I was confused - like, how are you going to tell me I'm APPROVED for the loan, then tell me all that I needed was a check stub and 2 forms of ID (which I provided) just to change your mind last second because you feel weird? It's literally just a 500 dollar loan that I planned to pay back within 2 weeks to build my credit up. It's also worth mentioning I saw 2 other customers in the office at the same time as me, and NEITHER of them had their check stubs questioned. I'm not the most sociable person, and maybe I seemed off at first, but if I provide what you asked me for and you just go back on your offer because your "gut tells you to", you clearly shouldn't be in the loan business. You just lost what could've been a long-term customer, and if this "Fonda" lady continues to run this World Finance branch then I'll be surprised if their ratings don't tank. They only seem to have competent staff at other branches across the country.
Just now, when my husband was speaking with a loan rep. She asked a question about what was the loan for, my husband told her to pay bills, she then asks what bills do we need to pay, why is that even important to know what bills we need to pay. Then she says that's what they're supposed to ask. If it was said that bills needed to be paid then that's what you need to know.
The ladies at World Finance in Miami Oklahoma are top notch. They always do their level best to help me and other customers when we need it… they are very professional, I wouldn’t have any problem recommending them and world finance to anyone who wants to take out a loan or needs help with their taxes
Today I got my first loan from World Finance. It was nice, Brianna is very nice, kind, oriented, quick to get the job done, I spend maybe 15 minutes in there, enough time to hand over my personal documents, and for her to pre-pair my loan documents, and sign. By the time I got out to my car to leave (1-2 minutes), the money was in my account!! Thank you Brianna, and World Finance!
I have had a great experience with world finance specially Cheraw Sc brunch , the manager and the workers are very professional and nice and they always work with you no matter your circumstances maybe. I will recommend world finance 100%
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