lochcarron.co.uk

4.4
4.4 Based on 7 reviews

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Average Rating

4.4

/
5

7 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Elizabeth  Conlon
Absolutely brilliant company they wrapped the scarf beautifully for me and also sent me a gift bag a

Absolutely brilliant company they wrapped the scarf beautifully for me and also sent me a gift bag as I had put on my order it was a gift .
Thank you so much 😊

5
Date of experience: Mar 07, 2026
Elizabeth  Conlon
Absolutely brilliant company

Absolutely brilliant company they wrapped the scarf beautifully for me and also sent me a gift bag as I had put on my order it was a gift .Thank you so much 😊

5
Date of experience: Mar 07, 2026
Gorgeous cashmere scarf and great customer experience

.My family adore the gorgeous Lochcarron cashmere scarf, ordered for a special birthday gift.Neil Renwick, the Web Sales Administrator was fantastic. He kept me updated on the scarf’s finishing schedule and arranged delivery to the USA. The scarf arrived within days of payment.Delighted customer!

5
Date of experience: Feb 06, 2026
Professional and accommodating; superb!

I ordered a clan tie for my friend's wedding in Scotland. As usual I left it late....ordered and requested express delivery, but just after the cut off...so I called Lochcarron and asked if it could be sent out that day to arrive with me in Rutland, England the next day (and a day before travel to Scotland). The chap I spoke with was professional and accommodating to my request. Today the tie arrived in lovely packaging and on time. Thank you Lochcarron of Scotland. Use this lovely business with confidence!

5
Date of experience: Jul 27, 2025
Angelina Anderson
Great customer service.

Wow, what a wonderful company. It is so rare to find a company that will sell less than a metre of fabric these days, especially when purchasing online. I only use small pieces of fabric. I was looking for the perfect colour wool for a project, and they had the perfect one. I cheekily asked if they would sell me the amount I needed, and they very kindly let me. Unheard of! And I am so grateful, thank you.

5
Date of experience: Dec 04, 2024
Bonnie Cook
Great quality wool

A few weeks ago, I ordered a scarf and stole from Lochcarron, and I am thrilled with the quality of these items. After a long search for high quality wool, I finally found a company that meets my expectations. I was so impressed that I contacted them for recommendations on wool coats, and discovered they have a sister company. I will definitely return to Lochcarron for all my wool needs in the future.

5
Date of experience: Oct 10, 2024
items advertised are not in stock and no idea when delivery will be

Placed an order in July for a sporran for my husbands birthday in August with delivery mid Aug. End of September I lost patience and got a refund. Rubbish service just constantly saying it was about to arrive but never did. Would not recommend.

1
Date of experience: Oct 02, 2022

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