www.lonestartracking.com

4.5
4.5 Based on 421 reviews

Increase safety & security, decrease automotive expenses and always be able to locate and monitor any asset you own. GPS Tracking Made Easy!...

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Average Rating

4.5

/
5

421 Reviews

5 Star
82%
4 Star
6%
3 Star
3%
2 Star
3%
1 Star
7%

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Review Time

Dustin G.
Great product

Great product. Installed under the dash of my boat and it works as it should. No issues with connectivity. Northern Canada.

5
Date of experience: Aug 30, 2021
Travis Mock
This review is about the SolarMax XL…

This review is about the SolarMax XL GPS tracker. The unit seems to work good and this I am pleased with. The charging cord is a joke! the device arrived with less than 15% power. Rather than let the device charge via the solar panel, I used the charging cable. The charging cable is is very short! The worst part, it does not actually securely connect to the GPS tracker. It's a magnetic connection. The magnets are so weak it will not secure to the device. I emailed support as I thought I may have received a defect. I was advised this is normal.... I was advised that Lonestar has asked the manf to look into the issue numerous times and they have not addressed the issue. I was told to use tape to secure the cable to the charging port. I find this shocking to sell a device with a know engineering flaw and not disclose this to buyers. I also had a few questions and was told an engineer would contact me. Do not expect a call back as other reviews have reported. Buyer beware on this unit as it will be sold with defect without full disclosure. I am glad I only purchased one for testing as my needs for a reliable unit are many! Imagine buying an iPhone with a charging cable that doesn't actually connect only to be told by Apple, we know, just tape the connector to the phone....Updated, In regards to the cable, it may be useful to call this out in your white pages (diagnostic cable not meant for charging unit). Regardless, it does not attach to the device without an external way to hold it to the device, ie: tape as suggested. I did finally receive a call, thank you which I could not take at the time.

2
Date of experience: Aug 27, 2021
Comstock
Great monitoring system that fits our needs

After much research, this tracking device was found to be the best solution to monitor our vessel & trailer while in storage away from our residence. As an added precaution, we included a few visual deterrents on the trailer too (locks, wheel cabling, etc). However, if the boat & trailer move outside the geo-fence we created, we'll be notified and can track its location. We made several "test runs" with the device just to be sure notifications methods were working (email & text). LoneStar personnel were helpful answering questions before & after our purchase. Recommend this product!

5
Date of experience: Aug 23, 2021
Chris Brown
Works flawlessly

We purchased a GPS tracking unit for a dump trailer & it works flawlessly. Your customer service was very helpful too, when we were setting up the unit.

5
Date of experience: Aug 23, 2021
Ashley Fletcher
Excellent fast service

5
Date of experience: Aug 19, 2021
Christopher Wasmund
It let me know exactly where my rental…

It let me know exactly where my rental ski is at all times. Had my previous tracker fails and you guys went above and beyond by sending my a new unit instantly. Thank you for that. Love the product and customer service

5
Date of experience: Aug 17, 2021
Stanislaus Arbaczauskas
Device doesn't work..

Device doesn't work... dead unit

1
Date of experience: Aug 17, 2021
Looked Everywhere, Found One That Works

Looked everywhere for a tracker that just works. Most work some of the times. Contacted company customer service and it didn’t take lone to realize I found what I was looking for. Ordered and was delivered by FedEx and because it was activated I saw the complete route of the delivery truck. Easy to install and there was plenty of cord length to place in my ATV. Works out of box with Verizon and 72 satellites world wide. Great Products, Great Customer Service. Going to buy again for my PWC.

5
Date of experience: Aug 14, 2021
Bradley Brumage
Accuracy is about 1/2 mile off from…

Accuracy is about 1/2 mile off from actual location. And sometimes shows unit is moving when it is not.

2
Date of experience: Aug 13, 2021
Bill Costanzo
They have been great to work with

They have been great to work with. Honest and upfront about the abilities of the trackers they sell.

5
Date of experience: Aug 13, 2021

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