Review Time
Great customer service.Ordered a product that was on back order.Jason kept me informed of timescale and it was despatched quickly once it arrived in stock.Used Longbow afew times now and always been pleased with the product and the service.Keep up the great work buddy 👍
I bought a custom levar from Jason, he called me.back after my initial.enquiry and updated me on the expected delivery times as he was waiting on a shipment. It still arrived in plenty of time for my weekend game. Unfortunately post chrono it developed a fault. No blame to Jason as it was working perfectly and had been well tested by both himself and I. When I reached out he responded quickly, spent a good 30 minutes facetime trying to see what the problem was and when I shipped it back he repaired the fault and had it back to me in 4 days. Brilliant customer service keeping me jnformed and upgraded my bb order too. Really knows his stuff, excellent service and will become a regular for his bb's. The pew is lovely and working fine. Definitely recommend him ( had to argue with him about the invoice, he wouldn't charge me labour costs for the upgrades I had added whilst it was being fixed and refused the offer I made to pay for shipping the pew back to him. (I was happy to do so as it was one of those teething problems that could have been user error ! )
I enquired about a custom sniper pre order from longbow, I was definitely not expecting to have the rifle only half a week later before my game day. I didn’t exactly give Jason much notice, he’s smashed it and I couldn’t be happier. I do all my tech work myself I have tons of experience I am not ashamed to say that Jason is on another level. Upgraded airsoft guns are certainly worth it ultimately you will spend x2 more than the cost of parts once you’ve destroyed the next piece upgrading the last.Don’t let the pre order statement scare you I got it faster than Defcon send a normal rifle out. Many Thanks Ross
So I’ve had 2 snipers custom built by Jason and they are exceptional. The first one I had built had a slight issue with the power but Jason sorted everything out free of charge. Sometimes messages can be a little slow but I’m sure he does everything in his own and there aren’t too bad. Overall great shop would recommend.
Have to say spent a fortune with this shop and tbh when things went wrong and asked for help or advise lately support was terrible!gave him plenty opportunities to respond and nothing done!! I I run a buisness as well and been a one man band as well but we always was there to answer customers
The order finally arrived after about two months but was just in time for the wrapping up and birthday. All in perfect order and as described. Nice beginner bow ( Germany 🇩🇪 made) instructions in German which luckily we can read. Tested a few arrows and the quality is really good for the price. Guard and finger bucktrail also nice
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UK based company providing high quality, high polished airsoft bbs ranging from 0.25g to 0.50g
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