Review Time
Be aware of low resolution templates they offer and never warn you. Check twice before sending Looka designs to print because there's a good chance you won't get what you want. Overall greatly disappointing.
Also, customer support stops supporting as soon as you confront them with unsatisfying feedback.
While it's fantastic for creating logos, navigating the font selection is frustrating. You can't choose fonts directly by name; you must sift through many visual examples. This has been the most challenging user experience I've encountered. After three hours of searching, I gave up because each unsuitable font selection meant starting over with a rearranged list. It's quite overwhelming.
While it's excellent for designing logos, managing it can be quite frustrating. You can't search for fonts by name; instead, you must scroll through thousands of options based on visual samples. This has been the worst user experience I've faced. After three hours of searching for the right font, I gave up, as each selection that didn't work meant starting over with a different arrangement of fonts. Quite overwhelming.
I found the platform to be user-friendly for creating logos. The support team was exceptionally helpful and quickly addressed my billing question via email, which I usually find daunting! Their efficiency makes me eager to use the service again. 🌟
I encountered problems with DNS settings after transferring my site. I anticipated delays since support was chat-based, but they contacted me within an hour and continued to assist until the issue was resolved. Given the price and flexibility, I'm pleased with my choice to use the platform for my logo and business website.
Before completing my purchase, the website clearly stated that I'd receive one logo in all formats, including vector files. However, the lowest-priced option only provided a PNG file, lacking any vector formats. This was not communicated clearly and could easily lead to unintended purchases. For the cost, receiving just a PNG file feels like poor value compared to other services available.
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Looka is an AI-powered design platform that provides business owners with a quick and affordable way to create a beautiful brand. Since launching as Logojoy in 2016, the company has served over 5 million users. Looka provides businesses with logos, brand guidelines, social media assets, business card designs, and websites. To learn more, visit looka.com.
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