Review Time
This morning, I noticed that my oil level indicator was glowing red. I had placed an order for fuel with the company a week ago and was anxious about running out before the scheduled delivery, which was set for within ten business days. I reached out to the service today, and to my surprise, they delivered in just over an hour at no extra cost. A heartfelt thank you to the company for their excellent service; I truly appreciate it.
This morning, I noticed my oil level indicator was glowing red. Having placed an order for fuel with the company a week ago, I was concerned about running out before the scheduled delivery, which was set for within ten business days. I contacted the service today, and to my surprise, they delivered in just over an hour at no extra cost. A big thank you to the team for their excellent service; I'm truly appreciative.
I had ordered some fuel through a platform, and the company took the order. Unfortunately, the fuel was delivered to the wrong tank, and I had run dry. My heating engineer came out to restart it but couldn't due to the lack of fuel. Perhaps I should have checked. So, not ideal. However, the mark of a good company is how they handle issues, and the support team could not have been more helpful. They investigated quickly, transferred the oil the next day, and the technician who handled the transfer got my boiler working again. My spouse commented on how nice he was! Excellent customer care, thank you.
I discovered this morning that my oil level reader was flashing red. I had ordered fuel from the company last week and had a delivery scheduled within ten working days but was worried I would run out before it arrived. I called the service this morning, and the delivery was made in just over an hour at no additional charge. Wonderful service, thank you! I am very grateful.
Unhelpful, unprofessional, and very touchy. They took my money, lost my order, and then decided to cancel my order because they didn't approve of a review I had posted elsewhere. They gave no reason to verify the whereabouts of my payment for the fuel. They left it up to me to contact my bank to check if they had taken my payment. Do yourself a favor and choose another option.
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