luxe-research.com

2.1
2.1 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.1

/
5

21 Reviews

5 Star
22%
4 Star
9%
3 Star
0%
2 Star
4%
1 Star
65%

Filtered Reviews

Filter Reviews

Review Time

Elias F.
Order never shipped

The company's practices seem questionable. After receiving an email saying my order was delivered, I checked the tracking details, which showed conflicting statuses—one indicating delivery to a locker and the other to my door. I emailed the company on December 17th and 18th for an update but received no response. This experience has made me hesitant to do business with them again, and I advise others to be cautious.

1
Date of experience: Dec 17, 2025
Suzanne Cooper
Did not receive my order

I ordered foundation but received sunscreen instead. I emailed several times and got the same generic response asking me to wait for my delivery, which I already received but was not what I ordered! Terrible customer service!

1
Date of experience: Dec 16, 2025
Woodrow
Avoid this product

I ordered a product on 12/13/25 and received tracking information in a foreign language on 12/16/25 indicating it shipped. I've contacted the company three times for an update, but as of today, 1/7/26, I still have no response and no product. DO NOT PURCHASE FROM THIS COMPANY! I wish I had checked reviews beforehand.

1
Date of experience: Dec 13, 2025
alexman295
Ordered color-changing foundation…

I ordered a color-changing foundation but received sunscreen instead. I emailed them three times expressing my dissatisfaction, but I still haven't received a reply. I definitely do not recommend purchasing anything from this company.

1
Date of experience: Dec 12, 2025
LINDA MATHERN
Total scam

Total scam! I received buy one get one free bottle, along with 100% written 30-day guarantee. FALSE! I opened the 1st one, and the bottle was faulty...product wouldn't come out, so I had to open the 2nd. It was awful. Didn't do what it said. So asked for a refund, they said they can't refund open bottles (how do you not open a bottle you want to try?). I told them one bottle wouldn't dispense the product and it wasn't MY fault, it's theirs! Anyway, it gone nasty, I kept emailing and told them if I didn't get a refund, I would report them to the BBB. They just now sent me the address (China!), and I have to pay to send it back! It will cost more to return than the product itself! I'm screwed! They offered me 30% off and just keep the products. Looks like I have no choice as at least I get something back. Do NOT ORDER FROM THIS COMPANY! I should know better myself!

1
Date of experience: Dec 11, 2025
Pandora
Works well with darker and mature skin.

I have darker and mature skin.Goes on white and like a creme.Plastic tube not bottle but still good crème.Works well looks good and lasting.Very good

5
Date of experience: Dec 11, 2025
Carole Chase-Draughan
HOAX/SCAM

I ordered the foundation the 9th of December and as of today December 31, I have received NOTHING! My order never came and they did take my money. The tracking # and order # says that No order. I’ve sent emails and continue to get the runaround. If they truly cared. They would tell me where it is or give me a refund I think this site is a HOAX.. If it showed up today, I would never order from a company with such POOR customer service. BEWARE OF SCAMMERS!Never again will I trust this site.

1
Date of experience: Dec 09, 2025
Glenda
pretty good

works well. takes a minute to blend but worth it

4
Date of experience: Dec 05, 2025
Hailey Peterson
Obsessed

This foundation is literally perfect. Matches my skin exactly, doesn't feel heavy, lasts all day. I work in an office and do a lot of video calls and it looks amazing on camera too.

5
Date of experience: Dec 05, 2025
Destiny Tafoya
good foundation

does what it says. blends nice. lasts pretty long

4
Date of experience: Dec 03, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More