Name: luxembourgtcg.com
Telephone: 000000000
Rating: 3.6

WB70 Guest

Order placed but never received

I placed an order on the 8th of November 2025 and have yet to receive it. I've attempted to reach out to the seller through various methods—SMS, their website, email, and even the app—for about two months, but have received no response. I was aware that the order wouldn't be shipped before the 28th of November, but that was nearly two months ago, which is completely unacceptable. Additionally, I ordered something on the 26th of November that arrived last week, which makes the delay even more confusing. I really need an explanation from the seller regarding my order, as I'm feeling quite frustrated.

Date of experience: Jan 13, 2026

Scott Guest

2 months ago

AVOID THIS AT ALL COSTS! IT'S A COMPLETE SCAM.

AVOID THIS AT ALL COSTS! IT'S A COMPLETE SCAM. INITIALLY, THEY SENT A FEW PACKAGES TO LURE PEOPLE IN AND CREATE A REPUTATION. IT WAS ALL A SETUP TO MAKE US TRUST THEM. ONCE THEY HAVE YOUR CONFIDENCE AND LARGER ORDERS, THEY CEASE ALL SHIPMENTS. I HAVEN'T RECEIVED ANYTHING AND THEY'VE VANISHED WITH MY MONEY. THEY USE THE INITIAL SUCCESSFUL DELIVERIES AS BAIT TO DEFRAUD NEW CUSTOMERS. DON'T FALL FOR IT! YOU'LL END UP LOSING YOUR MONEY!

Date of experience: Dec 19, 2025

Ealdwulf Fisher Guest

2 months ago

Long Wait and Lack of Communication

I've been waiting for 25 days now. I've sent numerous messages through social media and email. I received one response stating that the order would be shipped a week ago, but since then, there has been no further communication, and the products have not been dispatched.

Date of experience: Dec 18, 2025

Kelsey Parker Guest

2 months ago

Consistent Issues with Orders

I have placed multiple orders in the past without any problems. However, my most recent order on 18 November has been a complete disaster. I haven't received any communication, my emails are being ignored, and there's been no update or response from the support team. This will certainly be my final order, and I strongly advise others to steer clear of this service.

Date of experience: Dec 16, 2025

Drummond Harris Guest

3 months ago

Great Prices, But Slow Response and Delivery Affect Rating

There are some fantastic deals available, but the slow communication and long delivery times definitely lower my rating. I truly wish I could give this a perfect score because who doesn't appreciate great prices! :-)

Date of experience: Dec 06, 2025

ruso_gamer13 Guest

3 months ago

Untrustworthy Experience

I placed an order nearly a month ago. No tracking provided and no responses to my messages on social media or email. Yet, they keep promoting new orders. This seems unprofessional. Even their replies lack clarity. Communication is essential!

Date of experience: Dec 04, 2025

Ethelreda Guest

3 months ago

Good Price with Extra Gift

Very good pricing, and I received extra gifts due to the longer wait. I will definitely order again!

Date of experience: Dec 04, 2025

Braxton Bell Guest

3 months ago

Great Products, Slightly Longer Shipping

Shipping took longer than expected, but I was offered a 15% store credit as compensation and the communication was satisfactory.

Date of experience: Dec 01, 2025

Landon Howard Guest

3 months ago

Over a Week Without Tracking

I've been waiting over a week for tracking information, which still hasn't been provided. No replies to my messages. I'm quite disappointed. The website was updated recently, which is just frustrating...

Date of experience: Nov 30, 2025

Ford Ross Guest

3 months ago

Great Deals, But...

There are great deals available, but the slow response and delivery times really affect my rating. I wish I could give this a perfect score because who doesn’t appreciate fantastic prices! :-)