Name: m.mimco.com.au
Telephone: 000000000
Rating: 1.6

hbraux Guest

Frustrating contact options

There’s no phone number available to call for help. The text service is frustratingly repetitive and unhelpful. I can’t comprehend why customers can’t reach out directly.

Date of experience: Dec 28, 2025

Vinny Guest

2 months ago

Frustrating lack of contact options

I can't reach out since there's no contact number. The text service is just a series of repetitive responses asking the same questions repeatedly. I'm baffled by the inability for customers to get in touch directly.

Date of experience: Dec 22, 2025

Reewon Guest

2 months ago

Waiting endlessly for my order

I'm still waiting for an order I placed on November 30, 2025. It's now December 12, 2025, with delivery expected on December 4. The customer service is terrible, as there's no way to call for assistance. I've been a loyal customer, but my faith has been shaken. I hope to receive my order in time for Christmas.

Date of experience: Dec 13, 2025

Annette W. Guest

3 months ago

Stylish and high-quality leather bags

I recently bought two bags from my local store, and the staff were incredibly friendly and helpful. Both bags are distinct in style, but the quality is outstanding. The leather feels wonderful.

Date of experience: Nov 17, 2025

Arthur Sanders Guest

3 months ago

Avoid online orders!

I strongly advise against ordering online. Their customer service is terrible. A month after purchasing a bag and keyring, I received only the keyring, despite the packing slip stating both items were included. I tried contacting them via chat and email, but only received automated responses. I have proof that the bag couldn't possibly fit in the small parcel I received. With no real support available, I would not recommend buying online.

Date of experience: Nov 15, 2025

34floconV52 Guest

4 months ago

Limited exchange flexibility

I bought a bracelet for a young colleague's birthday but forgot to include the receipt. After returning from my holiday, she found it too heavy. I took it to a pop-up store to exchange it. The manager, though rude, agreed to exchange it but charged me an additional $19 due to a previous discount. I paid it but will not shop there again and have warned others about my poor experience.

Date of experience: Oct 10, 2025

berzy76600 Guest

9 months ago

Consistently positive experiences

I've shopped here for years and have never had a bad experience. I've purchased various items, from bags to sunglasses, and have never encountered any issues. The durability of their products is exceptional.

Date of experience: Jun 03, 2025

Aileen B. Guest

11 months ago

Unpleasant interaction with staff

I had a very negative experience at the store last Friday. The sales representative was extremely rude when I asked for assistance with an order. I will not be returning after this encounter.

Date of experience: Mar 28, 2025

Ian Guest

1 year ago

Received damaged goods

The bag I ordered arrived in a used condition, not new as advertised. There was no protective packaging, and the leather was marked. After returning it, the replacement was just as bad. Customer service offered a small discount but refused to fully address my concerns. I won't shop here again.

Date of experience: Feb 25, 2025

Leila Guest

1 year ago

Disappointing in-store service

I had a frustrating experience while collecting my order. The staff member was dismissive and unhelpful. After a long wait, another employee quickly completed my collection. I left feeling unsatisfied and will not return.