usedpanda.com

3.4
3.4 Based on 41 reviews

We are a trusted e-commerce platform dealing in used items like mobiles, laptops, tablets and other electronic devices. Our services bring peace of mind to the customers by providing trusted products with extended warranty and different modes of payments....

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Average Rating

3.4

/
5

41 Reviews

5 Star
54%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
39%

All Reviews

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Review Time

Simiabraz57
The most disappointing shopping experience

I had the worst shopping experience with this service. There were significant delivery delays, unexpected charges on refunds, and a lack of communication. The excuses given were frustrating and unhelpful. If you want to waste both time and money, this is the service to choose.

1
Date of experience: Jan 21, 2026
Lauretta Kelly
The worst shopping experience I've had...

I had a terrible shopping experience with this service. There were delivery delays, extra charges for refunds, and insufficient communication. The reasons given were unhelpful and frustrating. If you want to waste your time and money, this is the service to choose.

1
Date of experience: Jan 07, 2026
Robert Smith
My order has been delayed for 7 days

My order has been pending for 7 days, and I still haven't received it. I've been calling their contact number, but I get no helpful information about the delivery. I ordered a phone that was supposed to arrive in 2 days, but waiting this long is stressful, and customer support isn't answering. I'm skeptical about the positive reviews I see online; they seem suspicious.

1
Date of experience: Jan 05, 2026
Earl
Happy with my recent purchase

I recently purchased a pre-owned phone in excellent condition and I'm pleased with it. There are minimal scratches that are barely noticeable. Good job overall. Just improve the delivery updates in your app.

4
Date of experience: Dec 17, 2025
Fletcher F.
Disappointed with product quality

I am extremely disappointed with the service. I bought a phone, and after some time, the screen malfunctioned. I had to pay extra for repairs, as it was my main device. After sending it home, the same issue occurred again. Charging for repairs that don't last is unacceptable. The product quality is poor, and the after-sales service is unreliable. I cannot recommend them.

1
Date of experience: Oct 30, 2025
Drake Cook
Very poor service from start to finish

The service was very poor from the delivery company. It was supposed to arrive in 3 to 4 days, but I've been waiting for a week, constantly following up myself. The support team is unhelpful and the delivery staff were rude. The app claims my phone is ready for delivery, but it's still pending. I bought an expensive phone, and when I finally received it, it was not properly cleaned and had many fingerprints. After just 22 days, the phone is dead. I'm very disappointed, especially since I relied on it for my wedding day.

1
Date of experience: Sep 10, 2025
MM62
Battery issues with my phone

I bought a phone, and the battery hasn't lasted even an hour since the beginning. After it fell from my hand, it broke completely. I suspect they are selling refurbished or counterfeit products. I sent it for repair, but they haven't confirmed its authenticity. I'm completely dissatisfied and believe the positive reviews are paid.

1
Date of experience: Jul 10, 2025
Teusner67
Scam and poor service

This is a scam with very poor service. I received a device with a faulty board, which has multiple issues. The condition of the board is very poor, and the device is likely to fail soon.

1
Date of experience: Apr 03, 2025
Rude delivery staff

The delivery person was very rude. He came to pick up my phone for a return but didn't wait for me. He arrived late, and when I couldn't attend to him, his attitude was unacceptable. I want to return the wrong phone sent to me, but this level of service is not acceptable. Please arrange for a proper delivery at the earliest.

1
Date of experience: Mar 17, 2025
VF6
Received a damaged device

I received a device with a damaged display that was malfunctioning. Despite ordering a premium product, it was clear they did not check it before packing. I returned the product according to instructions, but after 6 days, I still haven't received a proper response from the company, and they aren't answering their contact number.

1
Date of experience: Feb 20, 2025

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Business Details

  • We are a trusted e-commerce platform dealing in used items like mobiles, laptops, tablets and other electronic devices.
    Our services bring peace of mind to the customers by providing trusted products with extended warranty and different modes of payments.
    All devices comes with 1 year warranty. 10 days free return Incase find any fault or change your mind.
    Find the best and authentic pre-owned Apple, Samsung, OnePlus devices only from usedpanda.com
    See more

  • email Support@usedpanda.com
  • language https://usedpanda.com

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