Review Time
Horrible customer service. Ordered the b52 pro plus some accessories. One of the accessories was the leg extension. It’s completely useless. No stretch for quads or hamstrings. Plus it sits too high to do lat pulldowns. Asked for a refund and to return it. I got offered a $35 gift card. When I said I just wanted to return the product they quit answering my emails. Buy from someone else or your risking loosing out. They do not stand by their 35 day money back guarantee much less get you the product within that timeframe. I wish I would have noticed how many customers they did this to before I ordered from them.
My husband ordered our home gym system from Major Fitness in November, with an arrival time sometime in January.
The gym still has not arrived (it is now end of February) and he has called several times for an update and no one ever answers. He has left numerous voicemails and no one has returned his calls. If this is the way this company is run customer service is handled, not sure if this is where you should be purchasing from. Very disappointed.
Paid close to $5k for the machine that in my opinion is worth $2k. 2-1 and 1-1 is Clumsy. Little to no resistance on the lower weights. Smith machine bar is flimsy and doesn't go low enough. Parts came damaged that someone clearly slap some paint over the damage at the factory and shipped out. One of the cables have already shredded after 1 use. The marketing doesn't match the China manufactured machine.
They were quick to take my
Money but have yet to ship the order. Have sent 4 emails 1 get the same stupid scripted response we are sorry for the delay thank you for your patience. Well I have no more patience! I should have gone with someone else .. either way going to cancel my order and buy elsewhere. I’m going to tell people not to buy from Major fitness unless they enjoy waiting forever for their items
Still have not received all of my order. Trying to get support to send me the package I am missing has been a nightmare. The run around and no solution has left me out a lot of money and no answers to date. Cannot speak to the equipment intself because Major Fitness has not sent me a complete F35 to install. Had I known the experience would have been this way, I would have most definitely went with another company. Would not recommend.
It's been 2 years that I purchased the SML07. Quality machine and it has produced exceptional results. Early next year I turn 70 but show the results of a younger man. NO DRUGS just hard work. I recommend this company for any of your home gym needs.
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MAJOR FITNESS was founded in 2021, specializing in creating versatile and budget-friendly strength training racks for fitness enthusiasts. To embody MAJOR's brand philosophy, we consider users pilots, aiming to design products as high-performance as fighter jets for users. With a dedicated team of fitness experts, MAJOR FITNESS focuses on research and development. The best-selling PLM03 multifunctional power rack and SML07 multifunctional smith machine have drawn customers worldwide; annual sales reached 50,000 units, earning widespread customer favor.See more
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