makeanentrance.com

4.7
4.7 Based on 201 reviews

Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matt...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
88%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

Frank
Great company & products

I ordered some cut-to-measure outdoor synthetic matting for our porch. It was cut and dispatched within 24 hours, and arrived 2 days later, with clear cutting and care instructions. It's made a big improvement to our front door and i was very impressed with the efficiency and communications from this company.

5
Date of experience: Sep 16, 2024
Malachi Reed
Just very poor

Just very poor. So firstly I ordered a mat from this company as they provided a product which was very thin (limited space under door). On ordering, I was advised that it would take 2 weeks to produce. I was having timber flooring installed so needed to know the exact measurements which I paid extra for. On receiving the mat, it was so badly cut I had to try and alter it myself. I have now rung and left messages on two occasions and as yet, their "customer services" have yet to get back to me. How do companies like this survive?Further update since my original post. I contacted the company twice, once at about 2pm and again just after 5pm. Further to their response, they asked me to return the mat as they agreed it was sub-standard. I replied to inform them that my fitters had thrown it away as it was so poor. At no point did they then come back and offer me any type of refund, even for the "bespoke" cutting service which was such a sham. I have left this follow up review to give them ample time to respond, but of course nothing. Perhaps they should do more than just monitor negative responses and actually follow through with genuine customer care.

2
Date of experience: Sep 13, 2024
Jason Adams
Excellent product

Excellent product. Well made and exactly as described. The sample arrived well packaged with full description to avoid any confusion between the products. The carriage charged on the sample is refunded with the order so pleased with that. A pricey product but worth the money as bespoke sizes and really very good quality. You get what you pay for.

5
Date of experience: Sep 12, 2024
Luther Reed
Good product (cut to measure door mat…

Good product (cut to measure door mat for a recess),delivered in just a couple of days.

5
Date of experience: Sep 10, 2024
Lynnette
Absolutely delighted

Absolutely delighted - Extra Thick Coir Luxury Door Mat.Extra Thick meaning 5 Centimetres highOrdered Sunday, Delivered by 1:15 pm Tuesday. This luxurious Coir Mat gives our front entrance an extra special look, so welcoming.Good value for money. The the old one it's replacing has also been moved elsewhere because it is still in good condition; better for the planet.

5
Date of experience: Sep 10, 2024
WaRLoR31
Excellent service

Excellent service, nice mat, easy to cut to shape into our difficult-shaped entrance.

5
Date of experience: Sep 05, 2024
Maddox Scott
I have been using these mats for yeas…

I have been using these mats for yeas and always pleased with the products and quick dispatch!

5
Date of experience: Sep 04, 2024
Denzel
Excellent service

Excellent service, Kept in touch and gave great advice on product type to suit my needs.

5
Date of experience: Sep 04, 2024
SMS1996
Clearly marked making it easy to choose…

Clearly marked making it easy to choose the correct size and depth. Good quick delivery and looks to be of very good quality.

5
Date of experience: Sep 02, 2024
Sebastian P.
We have ordered two rugs from MAE now

We have ordered two rugs from MAE now. We are very pleased with them. The rugs are designed in our bespoke company colours and logo. They are made very well. I was advised on the correct backing for the two different types of flooring these are placed on. They are very safe and none slip at all. The customer service has been 5* making the whole experience easy from the design stage through to delivery. Highly recommend.

5
Date of experience: Aug 30, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matting, we can assist with all of your matting needs.

  • email help@makeanentrance.com
  • call 02088195869
  • language https://www.makeanentrance.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More