Review Time
I purchased a Stainless Steel Household Faucet Water Purifier from this website. Within few weeks of use, it started to leak. i sent them the initial complaint and i was asked to provide video evidence for the leakage. ever since i sent them the video evidence, they ghosted me. The product is a complete waste of money and no support from them as well.
Following my previous review manchestore did repay just half the price of mis advertised goods. They then responded to review asking how they could resolve my disatisfaction. I spent yet more time explaining in detail that a full refund should have been given and full details why. Sadly the only response was a reminder they had given a partial refund. The responder ignored the content of my email which included details of the partial refund and the fact that a full refund should have been given in accordance with their guarantee and uk trading standards law. My best advice is don't buy from this company as the goods are not as advertised, they don't stand over their guarantee. You cannot communicate with them and will be left out of pocket, disgruntled and have wasted a lot of time and energy .
What a big con watch a video of the item order it takes ages to arrive and nothing like the video at all customer service not sending out returns address but want to give you voucher to spend on website so you end up with more tatt no thank you
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