Review Time
I really like the quality of the shirts and the things that they say are great. I have quite a few of them and I have a couple more on order. People say things to me all the time about them and I have recommended Maturelion to several people.
Avoid this company at all costs. You won't receive your order and they won't refund your money. It's a scam. As noted in their previous response, they ask me to email them with my order details. I've done this over ten times requesting a refund and attaching the notice from the postal service indicating that my package is seized due to counterfeit postage from the seller. They keep replying with the same message to be patient and wait for the package. I've repeatedly informed them that the package will not arrive, as stated in the postal service's email, which confirms it is now the property of the postal service due to the counterfeit issue. I've also mentioned that even if that weren't the case, I no longer want the package since I ordered it over a month ago for a holiday and had to purchase from another source. Yet, I continue to receive the same response to be patient and wait for the package. It's a complete scam!
After everything I went through with not receiving my order worth $150, they now refuse to refund me. I wish I could share all the emails I've received, which are just automated responses asking me to wait a few more days, even though I've provided proof from the postal service indicating my order is lost due to fraud. I strongly advise against ordering from this platform; it's a scam. Update: They continue to assure me that my order is on the way and won't process my refund, despite my repeated emails showing that the package has been seized and will not be delivered. It's now in the possession of the postal service.
I strongly discourage anyone from ordering from this seller. They took my $150 for matching family t-shirts, and the only communication I've received is from the shipping service stating that counterfeit postage was found, leading to my package being seized. Instead of issuing a refund, they want to reorder. Absolutely not. I ordered over a month ago, Christmas has passed, and I just want my money back.
I strongly advise against placing orders with this seller. They have already taken my $150 for matching family t-shirts, and all I've received is a message from the shipping service indicating that counterfeit postage was found, leading to my package being seized. Now, instead of processing a refund, they want to reorder. No way. It’s been over a month since my order, Christmas has come and gone, and I simply want my money back now.
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