Review Time
Despite multiple attempts to reach out, the company has not responded. They have my off-road longboard for repairs but refuse to return it or reply to my emails. This service feels like a scam, as the board quality is below standard, and customer support is unhelpful.
After numerous attempts to contact the company, they remain unresponsive. They currently have my off-road longboard for repairs but refuse to return it or reply to my emails. This service feels like a scam, as the boards are of poor quality and the customer service is severely lacking.
This longboard is enjoyable and comfortable, but I faced issues during hot weather when the board became too flexible. Additionally, warranty service was problematic, as parts were slow to arrive and communication was poor. Although the issue was eventually resolved, the overall experience left me disappointed.
I bought a scooter that performs well and matches the specifications. However, I faced issues with the rear tire early on due to a defective valve. Contacting the company for warranty support was frustrating and slow, leading to unnecessary delays and a lack of professionalism. While the scooter itself is enjoyable, the warranty process was a significant letdown.
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Maxfind is on a mission to make cities feel smaller, campuses more accessible, and commutes more enjoyable with high-quality electric skateboards & scooters.
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