Review Time
I purchased a couch and loveseat that were delivered quickly, but I faced numerous issues with assembly. The instructions were unclear, and despite my efforts, the furniture is unstable and the stitching is coming apart. Customer service has been unhelpful and dismissive of my concerns. After years with this company, I regret not choosing a different option.
They gave me a line of credit when no one else would. i have increased my credit since ive been dealing with them. i received things that i needed and wouldnt have been able to get otherwise. the process was very easy to do and the people were always very helpful. they answered any questions i had and had patience with me. it was a very positive experience
They offered me 2,000 for a loan. I filled out the papers and turned them in. Then they wanted me to take pictures of items with my phone and send them to the person in charge of account. I said over and over I didn't know how to do what they wanted. He was rude and said he didn't have time to keep going over it with me. Find someone to help you he said. After it was approved and sent to the department to finish it up, I was told we needed two phone number to be able to call. We only use one number and it was in my wifes name. They started in about needing it to be in the person getting the loan. So we were approved but not approved until we could provide two numbers and one had to be in my name. I don't speak well due to a stroke and they kept acting like it wasn't me on the phone. So loan was almost done and they stopped and said they had to review it and would be back in touch. So I was told on several e-mails I was approved but really I wasn't. They kept wanting more paperwork, copy of phone bill showing my name on bill. Again, I had to get someone to send all the documentsI because I didn't know how to do it. Now it showed we had ava of 2,500 for a loan and then could buy from them another 2,000. This started on Tuesday and now Wednesday afternoon we are told we were denied. So they lied over and over to me that i was approved but wanted phone records why I don't know. I would advise you to not give out any information. They had my banking, SS and Drivers lic. and a phone bill and then turned on me and cancelled all ava credit on their site. They are a fraud.and beware of them.
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