Name: mecpow.com
Telephone: 000000000
Rating: 4.6

SC7 Guest

Top notch customer service

I had a problem with the door sensor, I contacted the support and received video explanations on how to fix it within 24h. This is top notch customer service if you ask me! Totally recommend.

Date of experience: Feb 11, 2025

Hero Smith Guest

1 year ago

Quick shipment of the parts and very…

Quick shipment of the parts and very good contact with Mecpow Team!Congratulation!Seweryn

Date of experience: Jan 26, 2025

Jemmy P. Guest

1 year ago

they are really good people, and i hope that you people could use them.

I had no idea on how to engrave leather and they helped me so much. I finally got it to engrave leather with the information,Jonas

Date of experience: Jan 24, 2025

Hunter Foster Guest

1 year ago

I had a problem with speed & power

I had a problem with speed & power. He not only explained the answer.He told me were to find it.

Date of experience: Jan 21, 2025

Carl Wilson Guest

1 year ago

MECPOW Lasers. POW being the operative word.

This may be considered a low budget machine, MECPOW 3X PRO, but it works as well or better than or better than expected.Support is out of this world good. Every email question is answered within 24 hrs. (Closed on weekends) Everyone deserves time off.Marketing however, has still not replied to my email as of yet. Disappointing.Still, Love the machine! It fits my needs like a glove.SincerelyEric H.Woodrix Wood Craft

Date of experience: Dec 30, 2024

hoggoun84 Guest

1 year ago

Good product

Had the X3 pro 10W for a couple of weeks, it actually accomplishes more than expected. Takes a bit to get used and avoid some errors on the jobs. Good support answering effectively in 24-48hrs.

Date of experience: Dec 12, 2024

IIrazacII68 Guest

1 year ago

NEW MECPOW X5 PRO stopped working!

After only 2 month's using their mecpow X5 pro laser it completely stopped working. I've checked the cables, it has currency but the láser and the fan is,not responding. After 3 weeks waiting that support answered me they came with silly solutions about a not good,connected cable or fire sensor. It's A NEW PRODUCT!. I also have a enclosure for the machine with a very bad fan that is supposed to extract the smoke. It's very weak and does the same then my 1 usd fan from temu.The frame build quality is massive but the support and the rest of the product is a waste of money.The problem still isn't solved!I don't recommend mecpow