mecpow.com

4.6
4.6 Based on 27 reviews

Welcome to Mecpow, where we’re not just creating machines and tools, we’re backing your creation. We’re a brand that values the infinite creativity of every individual. Our mission is to empower your creation with products that are innovative, accessi...

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Average Rating

4.6

/
5

27 Reviews

5 Star
85%
4 Star
4%
3 Star
0%
2 Star
4%
1 Star
7%

Filtered Reviews

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Review Time

SC7
Top notch customer service

I had a problem with the door sensor, I contacted the support and received video explanations on how to fix it within 24h. This is top notch customer service if you ask me! Totally recommend.

5
Date of experience: Feb 11, 2025
Hero Smith
Quick shipment of the parts and very…

Quick shipment of the parts and very good contact with Mecpow Team!Congratulation!Seweryn

5
Date of experience: Jan 26, 2025
Jemmy P.
they are really good people, and i hope that you people could use them.

I had no idea on how to engrave leather and they helped me so much. I finally got it to engrave leather with the information,Jonas

5
Date of experience: Jan 24, 2025
Hunter Foster
I had a problem with speed & power

I had a problem with speed & power. He not only explained the answer.He told me were to find it.

5
Date of experience: Jan 21, 2025
Carl Wilson
MECPOW Lasers. POW being the operative word.

This may be considered a low budget machine, MECPOW 3X PRO, but it works as well or better than or better than expected.Support is out of this world good. Every email question is answered within 24 hrs. (Closed on weekends) Everyone deserves time off.Marketing however, has still not replied to my email as of yet. Disappointing.Still, Love the machine! It fits my needs like a glove.SincerelyEric H.Woodrix Wood Craft

5
Date of experience: Dec 30, 2024
hoggoun84
Good product

Had the X3 pro 10W for a couple of weeks, it actually accomplishes more than expected. Takes a bit to get used and avoid some errors on the jobs. Good support answering effectively in 24-48hrs.

5
Date of experience: Dec 12, 2024
IIrazacII68
NEW MECPOW X5 PRO stopped working!

After only 2 month's using their mecpow X5 pro laser it completely stopped working. I've checked the cables, it has currency but the láser and the fan is,not responding. After 3 weeks waiting that support answered me they came with silly solutions about a not good,connected cable or fire sensor. It's A NEW PRODUCT!. I also have a enclosure for the machine with a very bad fan that is supposed to extract the smoke. It's very weak and does the same then my 1 usd fan from temu.The frame build quality is massive but the support and the rest of the product is a waste of money.The problem still isn't solved!I don't recommend mecpow

2
Date of experience: Aug 22, 2024

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Business Details

  • Welcome to Mecpow, where we’re not just creating machines and tools, we’re backing your creation.

    We’re a brand that values the infinite creativity of every individual.

    Our mission is to empower your creation with products that are innovative, accessible, and safe for everyone.

  • email support@mecpow.com
  • language https://mecpow.com

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