Review Time
I ordered some generic medicines and was promised delivery within 24 hours. However, after four days without receiving my order, I contacted customer service. They assured me that the order would be delivered within the next 24 hours. Yet again, the medicines did not arrive. Two days later, I called customer service and requested to speak with the person responsible. I was connected to an individual who guaranteed delivery within the next four hours and took responsibility for the order. Astonishingly, just ten minutes after our conversation, I received an email informing me that my order was canceled due to the item being out of stock. This is not only disappointing but also alarming, considering the urgency associated with medication. It took them eight days to realize and inform me that the product was unavailable. Such service is unacceptable. If they are incapable of managing their stock and providing reliable service, I have to question their competence in the pharmaceutical industry.
I book doctor consultant from medibuddy via corporate. Not satisfied with result as for sc imple back pain wrote unwanted test which eff emplyee has to bear and no. of good Doctor are very very less via medibuddy as as App. they we dont have an option to upload power owen doctor consultant charges to claim in APP.
I have been a user of the Medibuddy app for more than four years, starting back when it was known as DocsApp. Initially, I had a good experience, especially during the first year when I paid around 700 for a gold membership. However, my satisfaction quickly diminished once the app transitioned to Medibuddy.The quality of doctor consultations and the app's user interface deteriorated significantly. For instance, I once consulted a doctor for a common cold, and the prescription contained over six different medications—an alarmingly high number for such a simple condition. This over-prescribing practice seemed to reflect a lack of thorough assessment or care by the doctors on the platform.Additionally, the waiting time for consultations has become exceedingly long. Typically, it's over 30 minutes, but sometimes you might wait an entire day without receiving a callback. Even when the call does come through, there's a high likelihood that it will disconnect multiple times. On top of that, the doctor you originally booked with may not be the one who ends up consulting with you; it often feels like you're assigned whoever is available, which can be confusing and frustrating.One of the most annoying aspects is the instability of the video call feature. Most times, the call will drop at least twice before you finally connect, if at all. If it continues to fail, you'll receive a phone call, which defeats the purpose of a video consultation. Moreover, it's common for the doctors to say they will call back because they're busy, leading to further delays and uncertainty.However, the most concerning issue is the company's apparent lack of user-friendly policies and potential for fraud. For example, if you accidentally enter the wrong spelling of your name during a consultation, the system may consider you a new user, leading to complications with your account. If there are more than six such discrepancies, Medibuddy will deactivate your account without warning. Even worse, they might ask you to pay again to restore your membership, only to potentially deactivate your account again for supposed policy violations. This behavior feels unscrupulous and exploitative.In summary, I strongly advise caution when using Medibuddy. Given my recent experiences, I recommend thoroughly evaluating the app's services and policies before deciding to commit. What once was a reliable platform has become riddled with issues and questionable practices, turning what should be a convenient healthcare solution into a source of frustration and concern. I suggest reconsidering before paying for any membership or service, and if you do, be prepared for a potentially disappointing and problematic experience.
Dear PeopleI will never suggest anyone to go for Medi buddy. Very irresponsible staff and admin never share the number to the person coming home for blood test. Twice they came to my place and saying we rang the bell but no one answer. But it’s totally false I was awake for that purpose and no one rang the bell. Well in short I will never ever recommend any one for medi buddy. Hope they will reimburse my money keeping me fasting twice and didn’t show up. Thanks regards
This app deserves no stars; it canceled my order after a frustrating 10-day wait. I strongly caution against using it for medicine orders, as it not only lacks sufficient stock but also falsely accepts orders, leading to potential health risks and wasting valuable customer time. The absence of a reliable management system further compounds these issues. Exercise extreme caution when considering this app for your medical needs, and I wish you the best of luck as a customer.
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MediBuddy is one of the best (cashless) healthcare providers in India. At MediBuddy you can book Health check packages, online lab tests, online medicines, online doctor consultation, teleconsultation, dental consultation and many more. You can also book outpatient, inpatient, and wellness services online on MediBuddy.
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