medshopdirect.com

4.9
4.9 Based on 30 reviews

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Average Rating

4.9

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5

30 Reviews

5 Star
97%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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Angelica Martinez
Excellent customer service

The customer service provided by Omar S. It has been a true pleasure dealing with this company and they have wonderful employees working for them. He truly made me feel like he was working for and with us even suggested a better fit for our needs.

5
Date of experience: Sep 08, 2025
Rose Prado
Omar S went above and beyond with great…

Omar S went above and beyond with great customer service! Also was very patient with ALL my questions & followed up promptly! He gets an any A for effort!!!!!

5
Date of experience: Aug 11, 2025
BlackBrine05
The best purchase experience ever..

I can't remember ever having such excellent, personalized customer service in all of my 70 years.They don't want me to mention names but the man who helped me (O.S.) was attentive, helpful and very kind. He helped me with a specific need even after the bed was delivered and in use.The bariatric bed is extremely well made and was delivered promptly. Everything was packed well and arrived damage free. Med Shop Direct is 1st class all the way.

5
Date of experience: Jul 22, 2025
CrasPL
Very helpful and fast

5
Date of experience: Jun 26, 2025
Nick Ekström
Omar was very helpful great to work…

Omar was very helpful great to work with very knowledgeable.

5
Date of experience: Jun 25, 2025
Ellen Patterson
Outstanding customer service and product …

The bed is exactly what we needed for my husband after a severe stroke. Omar provided excellent, professional and compassionate costumer support. He was very attentive and supportive and made sure our every need was taken care of.

5
Date of experience: Jun 25, 2025
The experience was great

The experience was great. From the initial sale to the warranty, everything was handled smoothly and efficiently. I would recommend to anyone. Helpful and professional .

5
Date of experience: Jun 10, 2025
Darlene W.
Excellent Resource For Home Hospital Beds/Mattresses

I got the exact mattress I needed at an excellent price.Fast delivery.Plus, the customer service was superb!

5
Date of experience: May 27, 2025
Bianca F.
Omar recommended some mattresses for my Mom's hospital bed. We received great service!y…

Omar recommended some mattresses for my mom's hospital bed. At 90, Mom wants comfort so she can sleep peacefully.Well I found the perfect mattress for Mom thanks to Omar's recommendations.Medshopdirect offers a variety of mattress options and sizes. I purchased Icare's IC30. What a great choice that was! Mom loves that it fits her bed better, has a nice thickness and gives her the support she wants. Plus Mom said it is so comfortable.I will buy again at Medshopdirect for their great selection, good pricing, friendly staff, ease of purchase, and timely delivery.Thanks again Omar!

5
Date of experience: May 16, 2025
Gwendoline Price
Omar went over and beyond to assist me…

Omar went over and beyond to assist me with the purchase of my icare bed. I am in California and would recommend med shop direct for their ease of my purchase.

5
Date of experience: Mar 28, 2025

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