Review Time
The customer service provided by Omar S. It has been a true pleasure dealing with this company and they have wonderful employees working for them. He truly made me feel like he was working for and with us even suggested a better fit for our needs.
I can't remember ever having such excellent, personalized customer service in all of my 70 years.They don't want me to mention names but the man who helped me (O.S.) was attentive, helpful and very kind. He helped me with a specific need even after the bed was delivered and in use.The bariatric bed is extremely well made and was delivered promptly. Everything was packed well and arrived damage free. Med Shop Direct is 1st class all the way.
The bed is exactly what we needed for my husband after a severe stroke. Omar provided excellent, professional and compassionate costumer support. He was very attentive and supportive and made sure our every need was taken care of.
Omar recommended some mattresses for my mom's hospital bed. At 90, Mom wants comfort so she can sleep peacefully.Well I found the perfect mattress for Mom thanks to Omar's recommendations.Medshopdirect offers a variety of mattress options and sizes. I purchased Icare's IC30. What a great choice that was! Mom loves that it fits her bed better, has a nice thickness and gives her the support she wants. Plus Mom said it is so comfortable.I will buy again at Medshopdirect for their great selection, good pricing, friendly staff, ease of purchase, and timely delivery.Thanks again Omar!
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