Review Time
Absolutely disgusting..
They jump on the smallest issue just to squeeze more money out of people.
Feels less like public transport and more like a cash grab targeting anyone they can.
I lost my tickets and was told to either pay a fine or get off the train!!!
They made me get off at estham rake station in the middle of nowhere on a freezing Sunday night, with no buses running. Zero common sense. Zero compassion.
I won’t be using this company again.
Pathetic.
Soon I’m making a vlog about this so everyone can see what British transport is really like. People deserve to know how they treat passengers.
This service is utterly disappointing. The staff seem to take pleasure in stopping people from traveling, prioritizing trivial rules over helping individuals get home. Instead of leaving travelers stranded, they ought to provide support.
Sudden cancellations have created chaos in my work life. If you have a job interview, medical appointment, or any important travel need, this company is not the one to rely on. Issues like drug misuse and poorly presented staff are unfortunately part of the experience.
On the morning of the 19th, I went to the station with a ticket for a train to the airport. However, the train driver didn't stop at the station and continued on without a pause. The next train would have made me late, forcing me to pay for a taxi. It’s no wonder my colleagues refer to it as 'Miseryrail.'
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