haynesford.co.uk

4.8
4.8 Based on 21 reviews

Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911....

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Average Rating

4.8

/
5

21 Reviews

5 Star
90%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Glen reed
I booked are company van in for service spoke to Avery nice helpful young lady on the phone Andria

I booked are company van in for service spoke to Avery nice helpful young lady on the phone Andria took it in to the Maidstone branch for the to do the service this was on the 26/1/26 transit VPJ was booked in by again Avery nice helpful young lady young lady by the name of Ruth took all the details checked contact number and email address I believe both these lady’s should deserve amention first for being so nice and polite in person and on the phone I have just found out that Ruth has only been with the company three weeks and that she wasn’t doing this job before so I feel she definitely deserves praise for the fantastic job that she is doing from her bosses not easy job dealing with customers more so in the motor trade bust she is nailing it big time so Ruth thank you so much for a fantastic customer service experience today will be back when it service time again keep up the great work that your doing (Glen) Sytner Landrover Maidstone

5
Date of experience: Jan 27, 2026
Glen reed
Ruth and Andria fantastic experience 26/1/26

I booked are company van in for service spoke to Avery nice helpful young lady on the phone Andria took it in to the Maidstone branch for the to do the service this was on the 26/1/26 transit VPJ was booked in by again Avery nice helpful young lady young lady by the name of Ruth took all the details checked contact number and email address I believe both these lady’s should deserve amention first for being so nice and polite in person and on the phone I have just found out that Ruth has only been with the company three weeks and that she wasn’t doing this job before so I feel she definitely deserves praise for the fantastic job that she is doing from her bosses not easy job dealing with customers more so in the motor trade bust she is nailing it big time so Ruth thank you so much for a fantastic customer service experience today will be back when it service time again keep up the great work that your doing (Glen) Sytner Landrover Maidstone

5
Date of experience: Jan 26, 2026
G marks
I’d rather use kwikfit, that’s how bad they are!!!

Used Haynes 3 times. I’ve had problems with them each time but this time was a complete joke, a complete waste of my time & I’ll never use them again. Especially the very unprofessional female in the service department at Canterbury.

1
Date of experience: Dec 29, 2025
Colin Misselbrook
Sorting out my Ecosport.

Visited fords Canterbury concerning my Ecosport, and Lewis trainee salesman did a great job in helping us to resolve the issue.He was very helpful and friendly would recommend anyone who wants a ford to visit. Great service.

5
Date of experience: Oct 02, 2025
Peter Nelson
Always pleasant and attentive

Always pleasant and attentive. Go the extra mile to ensure a good experience

5
Date of experience: Sep 29, 2025
Sarah Pearson
They got my car ready for me when I…

They got my car ready for me when I asked for this to be done.

5
Date of experience: Sep 27, 2025
Thomas Bayley
Exceeding customer expectations

The team at Haynes were very helpful, professional and friendly and completed the work in very good time. Employment that demands the use of a commercial van is entirely dependent on a fantastic vehicle maintenance solution and would highly recommend Haynes Ford in Maidstone.

5
Date of experience: Sep 26, 2025
Sian Baker
Fantastic fantastic! personal service as always!

Fantastic personal service as always!Everyone so friendly and helpful, love this place!

5
Date of experience: Sep 26, 2025
Niki henderson
Nre services ltd

Booking to Completion was very efficient good service

5
Date of experience: Sep 24, 2025
Robert Done
Service on the drive was so easy no…

Service on the drive was so easy no hassle of dropping off and getting hire car to get back for the day (Ford note VW do a courtesy van) Engineer was courteous and efficient- job done back on the road

5
Date of experience: Sep 23, 2025

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