merseyraw.com

4.9
4.9 Based on 100 reviews

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Average Rating

4.9

/
5

100 Reviews

5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

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Debbie walton
My go to company. I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in p

My go to company.

I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in particular are extremely fussy. I have over the years used several supplier’s, that just didn’t meet my animals or my requirements. For quality products, price and service they can’t be beaten.

Plus their packaging is first class and excellent when I need a container to store their essentials, like ear cleaners/drops etc.

5
Date of experience: Feb 28, 2026
Sarah Moore
Thankyou Mersey raw - amazing

We have recently moved our 3 spaniels to Mersey raw from another raw food provider. We are so impressed with the food and the quality of the delivery service. Our dogs absolutely love it and they look in fab condition. We are fairly new to raw feeding and have found their customer service to be absolutely amazing. Always prompt responses to any advice needed or queries about orders. Highly recommend.

5
Date of experience: Feb 24, 2026
AmyG
Lovely customer service and my dog…

Lovely customer service and my dog loves the food! Always a great quality

5
Date of experience: Feb 20, 2026
N.T.
I haven't made an order yet but have to…

I haven't made an order yet but have to say the customer service is excellent. My questions have been answered really quickly in great detail.I'm confident my first order will be just as good.

5
Date of experience: Feb 18, 2026
JM, Bransgore
Great company, great product

It’s been ages since I dealt with a company as customer focussed as Mersey Raw. They respond within a very short window to communications, sort out requests very quickly, delivery is overnight, even on a Sunday. As for the product, my dog has a number of very serious health conditions including Addisons disease and extensive arthritis, yet she is thriving on her diet of Mersey Raw complete minces. I particularly like the variety of choice offered, and prefer to give my dog the meats that come from animals that are not farmed for human consumption. These tend to have less chemical load. Overall, a very reliable, responsive company, and a great product that my dog loves, and thrives on.

5
Date of experience: Feb 17, 2026
Ali Cameron
Freddie loves his new raw diet

Freddie loves his new diet. My reason for changing to a raw diet was because my dog was slightly under weight. He’s only been on his new diet for a few weeks and is already putting weight on and looking forward to his meals. The variety of food is excellent, storage is ideal and customer service is amazing. I would definitely recommend if you’re thinking of switching your dogs diet.

5
Date of experience: Feb 04, 2026
JustAnswer Customer
I would firstly like to applaud on the…

I would firstly like to applaud on the packaging, perfectly frozen on delivery as they include ice packs in boxes (unlike a lot of suppliers who deliver frozen items as if it was a pair of shoes). They are always on time with delivery- it’s next day. I have sent afew emails inquiries afew months before I got my puppy and they replied back enthusiastically. I encourage dog parents to buy from Mersey Raw, I can’t stress enough how the minces are high quality, my boy loves them! Containers are air-tight and delivery is on point :)

5
Date of experience: Feb 03, 2026
George
Top quality food and people

Top quality food, top quality service, professional, understanding, with a good level of personal service! Our German Shepherd Major is thriving on venison, beef and lamb bones, a big thank you from us!!

5
Date of experience: Feb 03, 2026
Carrie
Would recommend

We are new to raw feeding and after doing lots of research decided to trial merseyraw food, for my two springer spaniels 12 years old and 18 months old. My old boy had become increasingly fussy with food, often leaving it and had started losing weight. I used Mersey Raw’s guide introducing raw feeding into their diet and he wolfed his food down licking the bowl clean. We have made the switch over to raw feeding and I’m made up with the variety of different meats, the quality of the food, quick delivery and subscription discounts. After having an issue with delivery, I can vouch that the customer service is fantastic and the problem was sorted quickly.

5
Date of experience: Jan 26, 2026
Damien O'Kane
Great quality & great customer service

Bought a few tubs to try and my dog loves it, seems to be great quality, high meat composition and not runny or watery like other brands.Have now set up a subscribe and save with a couple of addition items added, the customer service representative Alex was top class in helping me set this up.

5
Date of experience: Jan 23, 2026

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