metlife.co.uk

3.6
3.6 Based on 21 reviews

We first opened our doors in 2007, bringing our unique range of innovative products and services to people across the UK. MetLife Europe is registered in Dublin, Ireland, and our UK offices are in London and Brighton. Our market leading flexible product ...

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Average Rating

3.6

/
5

21 Reviews

5 Star
62%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
33%

All Reviews

Filter Reviews

Review Time

Ivan Szubin
Thank you for a truly wonderful service

Thank you for a truly wonderful experience.From the moment I made first contact to the settlement of my claim it has been efficient, professional and throughout you have all been very helpful. I received my settlement money from submission too payment in my account in just over a week truly very fast and efficient. Thanks for providing an excellent service. I don't normally write much on Trustpilot but on this occasion thought it was the only thing to do to express my gratitude for your great services. Well done 100% excellent.

5
Date of experience: Feb 03, 2026
Ivan Szubin
Thank you for a truly wonderful experience. From the moment I made first contact to the settlement o

Thank you for a truly wonderful experience.
From the moment I made first contact to the settlement of my claim it has been efficient, professional and throughout you have all been very helpful.
I received my settlement money from submission too payment in my account in just over a week truly very fast and efficient.
Thanks for providing an excellent service.
I don't normally write much on Trustpilot but on this occasion thought it was the only thing to do to express my gratitude for your great services. Well done 100% excellent.

5
Date of experience: Feb 02, 2026
Martin
Completely awful handling of the claim.

Completely awful handling of the claim.Claim started on 2 January - until today (27th) nobody even looked into it...I am not asking for anything extra, exceptional - JUST DO YOUR PART OF THE AGREEMENT THAT I AM PAYING FOR !!!!PEOPLE DO PAY FOR INSURANCE TO GET SUPPORT IN THE MOMENT WHEN THEY NEED IT - LIKE ME - AFTER MASSIVE SURGERY THAT TOOK PLACE TWO MONTHS AGO!!!!!!

1
Date of experience: Jan 27, 2026
Andrew
Very good and so helpful

5
Date of experience: Jan 23, 2026
Levitchii Alexandru
Super super

Super super

5
Date of experience: Jan 23, 2026
Francis Acquah
Good customer relationship and a vivid…

Good customer relationship and a vivid information was given. Life insurance coverage and offers are reliable of which everyone can partake

5
Date of experience: Jan 18, 2026
Jason
Would highly recommend this for all my…

Would highly recommend this for all my family and friends

5
Date of experience: Jan 06, 2026
Thomas Samways
Awful claims handling

Awful claims handling. Can't provide time frames for claims at any stage best answer you will get is "soon" no way to speed up the process. Don't have enough staff to assess claims and make the claim procedure complicated and long

1
Date of experience: Jan 05, 2026
I was with them a few years

I was with them a few years, had accident last year, I cancelled the policy as it was very difficult to communicate with them. Still waiting for the money.

1
Date of experience: Dec 21, 2025
Dancing With Peace
A policy for e everyone

Understanding, professional and welcoming.

5
Date of experience: Dec 19, 2025

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Business Details

  • We first opened our doors in 2007, bringing our unique range of innovative products and services to people across the UK. MetLife Europe is registered in Dublin, Ireland, and our UK offices are in London and Brighton.

    Our market leading flexible product range, including individual and employee protection solutions, are only available through financial advisers and intermediaries.See more

  • call 08009170100
  • language https://www.metlife.co.uk

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