Name: metlife.co.uk
Telephone: 08009170100
Rating: 3.6

Ivan Szubin Guest

Thank you for a truly wonderful service

Thank you for a truly wonderful experience.From the moment I made first contact to the settlement of my claim it has been efficient, professional and throughout you have all been very helpful. I received my settlement money from submission too payment in my account in just over a week truly very fast and efficient. Thanks for providing an excellent service. I don't normally write much on Trustpilot but on this occasion thought it was the only thing to do to express my gratitude for your great services. Well done 100% excellent.

Date of experience: Feb 03, 2026

Ivan Szubin Guest

3 weeks ago

Thank you for a truly wonderful experience. From the moment I made first contact to the settlement o

Thank you for a truly wonderful experience.
From the moment I made first contact to the settlement of my claim it has been efficient, professional and throughout you have all been very helpful.
I received my settlement money from submission too payment in my account in just over a week truly very fast and efficient.
Thanks for providing an excellent service.
I don't normally write much on Trustpilot but on this occasion thought it was the only thing to do to express my gratitude for your great services. Well done 100% excellent.

Date of experience: Feb 02, 2026

Martin Guest

1 month ago

Completely awful handling of the claim.

Completely awful handling of the claim.Claim started on 2 January - until today (27th) nobody even looked into it...I am not asking for anything extra, exceptional - JUST DO YOUR PART OF THE AGREEMENT THAT I AM PAYING FOR !!!!PEOPLE DO PAY FOR INSURANCE TO GET SUPPORT IN THE MOMENT WHEN THEY NEED IT - LIKE ME - AFTER MASSIVE SURGERY THAT TOOK PLACE TWO MONTHS AGO!!!!!!

Date of experience: Jan 27, 2026

Andrew Guest

1 month ago

Very good and so helpful

Date of experience: Jan 23, 2026

Levitchii Alexandru Guest

1 month ago

Super super

Date of experience: Jan 23, 2026

Francis Acquah Guest

1 month ago

Good customer relationship and a vivid…

Good customer relationship and a vivid information was given. Life insurance coverage and offers are reliable of which everyone can partake

Date of experience: Jan 18, 2026

Jason Guest

1 month ago

Would highly recommend this for all my…

Would highly recommend this for all my family and friends

Date of experience: Jan 06, 2026

Thomas Samways Guest

1 month ago

Awful claims handling

Awful claims handling. Can't provide time frames for claims at any stage best answer you will get is "soon" no way to speed up the process. Don't have enough staff to assess claims and make the claim procedure complicated and long

Date of experience: Jan 05, 2026

Mr. Guest

2 months ago

I was with them a few years

I was with them a few years, had accident last year, I cancelled the policy as it was very difficult to communicate with them. Still waiting for the money.