Review Time
After a long wait, I decided to cancel my subscription due to their failure to resolve the syncing issue. They have all the necessary data and acknowledge the problem when reported, yet nothing gets fixed. This app seems to be lacking in maintenance.
After waiting for months, I decided to cancel my subscription due to their inability to resolve the syncing problem. They have all the data needed, and they acknowledge the issue when reported, yet no fixes have been made. This app appears to be abandoned and lacks proper maintenance.
I subscribed expecting premium features, but my account still shows as a free plan, preventing access to what I paid for. I've reached out to support multiple times with no response. This lack of customer service is unacceptable for a paid product. I feel cheated and frustrated, as I received no value for my money. Be cautious if considering this app.
The app is decent, but the cancellation policy is quite misleading. If you cancel your renewal, you lose your paid benefits immediately instead of at the end of the billing cycle. This feels very scammy and should be illegal. You should be able to cancel anytime while retaining your benefits until the end of the paid period. I wouldn’t recommend it.
The app is useful for budgeting and monitoring finances, but the customer service is severely lacking. When I contact them with an issue, I only receive vague assurances that my problem has been escalated, but nothing gets resolved, week after week. It’s frustrating to chase them without any progress.
The main concept of the app is fantastic for tracking personal finances, but technical support is lacking. There are glitches, especially with Investment and Budgeting features. I reached out to support five weeks ago, but they just tell me to wait. As a premium member, I'm disappointed with the lack of attention to customer issues.
After months of searching for a replacement for my old financial software, I found this app, and it exceeded my expectations. The system is stable and secure, with good bank syncing options. The mobile app is also convenient for entering transactions. I'm planning to use it for years.
When it works, it's great, but when there are problems, support is nonexistent—only generic responses. The investment tracking has been down since September, and there’s been no proactive communication or fixes. This is unacceptable for a service that charges a significant monthly fee and handles sensitive data.
The software is easy to use and the premium features are helpful for planning. Synchronization generally works well, preventing duplicate entries, which is a major advantage. However, customer support is severely lacking when issues arise—I’ve never received assistance. Frequent complaints from other users indicate a lack of interest in addressing problems. Updates are rare, which is disappointing for long-term users. The company needs to prioritize customer support and provide regular updates to improve the experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Easy online money management
glacierbaylaw.com
tronmine.network
bulenox.com
finspotcapital.com
privilege.com
baufi24.de
bankofireland.ie
bettermoneynow.com
hesta.com.au
staysure.co.uk
