Review Time
I regret not checking reviews before placing my order with this service. My order never arrived, I received no response to my email, and the phone system is malfunctioning. This was meant to be a special farewell gift for a friend, and now I have nothing to present.
I regret not checking reviews before placing my order with this company. My order is still missing, and I've received no response to my email. The phone system is also not functional. This was meant to be a special farewell gift for a friend, and now I have nothing to present.
This is the worst customer service I've ever experienced! Calls are never answered, and support is nonexistent. The products are of poor quality, rust easily, and the finish deteriorates due to a flawed curing process. It seems the company does not care about its customers or their products, which is reflected in their negative reviews.
After a few months of hand washing, my mug has developed brown stains and lost its finish. I've sent three emails to the provided address but haven't even received an acknowledgment. I won't be purchasing substandard products or relying on customer support from this company again. I recommend avoiding them.
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