Review Time
I enjoyed the class as a whole but there seemed to be a disconnect as to what the VA does as a mission and how it relates to Lean Six Sigma. The class was full of interesting information but the organization and instruction had me lost and confused often. I felt like I needed slides to follow along but no slides were provided to follow in the course.
The instructor was obviously very knowledgeable of the topic, however, she did not know her audience and what we do as an agency. We received resources prior to the start of the class, but were never told what to do with them, even though I received an email stating we would be told what to do prior to the start of the training. She seemed to assume we had a certain level of knowledge of the subject, without verifying that level. We received daily notes the day after each class, but the notes contained assignments to complete before the next class, resulting in either not being able to complete the assignment or only partially completing the assignment.
You guys are doing great, and the instructor can't be more knowledgeable or helpful and supportive, however, I was facing a big time issue with the accent of the instructor and was feeling bad that I can't fully grasp all what she is saying as I can feel and see how important is what she is explaining and I feel that others who can go along better with her accent can benefit more than me. Other than this small accent issue, ALL Perfect.
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