Review Time
If I could give it zero stars, I would. I had to insert a frame to be able to export my care map that I spend HOURS on. It is 2:20 am right now. It told me before I exported that I needed to add a frame. I adjusted it to size and added the frame. It RUINED my WHOLE PROJECT. And the undo button? Yeah that didn't return the project to how it was before the frame. So, I got the free trial subscriptions to see my history of edits. And it's most recent edit had maybe 50% of my finished product. This website sucks. It is not reliable. Do not use it.
If I could give it zero stars, I would. I had to insert a frame to be able to export my care map that I spend HOURS on. It is 2:20 am right now. It told me before I exported that I needed to add a frame. I adjusted it to size and added the frame. It RUINED my WHOLE PROJECT. And the undo button? Yeah that didn't return the project to how it was before the frame. So, I got the free trial subscriptions to see my history of edits. And it's most recent edit had maybe 50% of my finished product. This website sucks. It is not reliable. Do not use it.
Avoid. Awful subscription policies that feel like a scam.I tried using Miro for a pet projects, but at the end of the trial I was automatically switched to a Business subscription with no clear option to downgrade or opt out.Worse, anyone who merely viewed my board was automatically added to my billing at $20 per person per month, without explicit consent or clear warning. There is no straightforward way to cancel this subscription. The AI chatbot is completely useless, and despite sending a formal written complaint, I have received no response from Miro support.This feels intentionally opaque and misleading. A product aimed at professionals should not rely on dark-pattern billing practices and unresponsive support.I guess my next step will be a formal complaint to consumer protection services and my card provider.
I was invited to Miro in my other project, but I never actually used it. Now I wanted to start using it, but I can't create my personal board, I'm allowed only to create boards inside teams, and the only option is to pay. I didn't even start using it!
Deceptive billing practices and hidden charges. "The billing system is awful and feels like a scam. They automatically charge for every new seat/user without any consent or confirmation. It is abusive to the consumer. There are plenty of better apps out there that are transparent about their pricing. To make matters worse, there is no option to remove your credit card details from the account. Avoid this app at all costs."
i have had an amazing time with miro but it just did something to me that i cant quite forgive, i added a copied piece of text into a document and miro asked me if i wanted to switch to doc or something.the text i copied and pasted turned green for some reason so i figured: why not try to change to doc? maybe ittl fix the green text and more?Nope. it deleted a whole load of text that nothing to do with the pasted text and when i tried to press undo nothing came back.in utter shock i desperatly mashed Ctrl Z but nothing happened.miro had deleted very valueable information from me and now i am very pissed.
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Miro is the AI-powered Innovation Workspace that accelerates time to market. It's a platform that redefines how Product, Design, Engineering, Research, Marketing, and other key stakeholders work together and get to outcomes faster by removing friction between teams and tools.
The magic of Miro is that unstructured ideas can quickly take shape as structured, organized workflows, from brainstorming and journey mapping to building roadmaps, briefs, diagrams, prototypes, and more — all in one collaborative workspace. AI is embedded into every workflow in Miro, helping teams to boost productivity and collapse multiple steps into one-click actions.
Miro’s Intelligent Canvas™ and Spaces help teams to boost collaboration and creativity, break down silos, and create a single view for any project. AI Sidekicks allow individuals and teams to expand their thinking and significantly shorten time to value. The platform is fully customizable — featuring SDKs, APIs, two-way integrations, templates, and no-code options — allowing companies and teams to tailor their Miro experience to fit any company culture and ways of working.
The biggest ideas and most innovative solutions are built in Miro, which is why Miro provides industry-leading security and multi-layered privacy settings to give organizations the control to protect their most important assets and intellectual property.See more
