Review Time
I too signed up for the subscription. I enjoyed the story. I couldn't get my subscription to cancel after multiple email attempts. I had two different emails and it didn't matter. Yes, they did charge my account. I agreed to the first one. When I couldn't cancel, I took all my emails to my bank with my printed-out bank statement. They put a block from them on my account. They reversed the money back to my account for the second amount taken out because I had shown I tried to cancel multiple times. I have purchased many online books. I won't be getting them from Moboreader anymore. Too bad, they have some interesting stories.
Where to start. The whole app is horrible. I am trying to read one story and can't get through the story. First there is the coins problem. Then the ads. I must have watched over 12 ads to get to the next chapter and it did not happen. Its a horrible app. As much as I want to finish reading the story, I can't be bothered. I think I will go old school and go to an actual bookstore and by an actual book. Its cheaper to buy a book at a bookstore, or another fantastic idea. There something that's been around for a long time. Its called a LIBRARY.
I too signed up for the subscription. I enjoyed the story. I couldn't get my subscription to cancel after multiple email attempts. I had two different emails and it didn't matter. Yes, they did charge my account. I agreed to the first one. When I couldn't cancel, I took all my emails to my bank with my printed-out bank statement. They put a block from them on my account. They reversed the money back to my account for the second amount taken out because I had shown I tried to cancel multiple times. I have purchased many online books. I won't be getting them from Moboreader anymore. Too bad, they have some interesting stories.
You pay high amount and you can’t see for free all episodes. This SVIP episode is another way to steal people money and lack of transparency from the beginning. Then you want them to keep paying for additional few episodes. I will never watch again on this app and will remove it
I joined a subscription to finish a book, I tried to cancel the subscription for over a month with no help from anyone. I deleted my app thinking that would stop the collection of 14.99 a week. But it didn’t. Now I have paid 14.99 for over a month with no service either. I requested the company who collect the money weekly and they don’t reply. I wouldn’t recommend mono reader to anyone. Sincerely Angry Betty Meyers
Thought I was just buying a one off payment & now keeps taking weekly payments out of my bank & won’t give me an agent online chat to help, just keep getting auto Anne, also tried emailing & just says I have to cancel on there app 😡
Horrendous. Keep being charged for a service I have no idea what it is. I have looked at the apps with Annie and they state no subscription? Not in Google Play/pay pal or listed as a direct debit. Been trying to cancel for age's. Stay away from this service
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