montu.uk

3.2
3.2 Based on 101 reviews

Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe pr...

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Average Rating

3.2

/
5

101 Reviews

5 Star
47%
4 Star
6%
3 Star
7%
2 Star
10%
1 Star
31%

All Reviews

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Review Time

Josh Roberts
I’ve been using Montu Pharmacy since July last year and my experience has been consistently excellen

I’ve been using Montu Pharmacy since July last year and my experience has been consistently excellent. Everything has always been smooth, reliable, and exactly as it should be. I’ve genuinely never had any issues.
I’ve needed to contact customer support twice (for advice), and both times the experience was great. A special mention to Alfie, who was particularly helpful. He provided prompt responses, clear communication, and was genuinely supportive throughout. It makes a big difference dealing with someone who clearly cares about resolving things properly and efficiently.
Overall, a professional and dependable service that I wouldn’t hesitate to recommend. Five stars from me.

5
Date of experience: Feb 26, 2026
Derick Hughes
Reliable pharmacy with fast service and great products

This pharmacy offers speedy delivery and a straightforward process. The quality of products is excellent, and I truly can't complain. It's the only pharmacy I rely on for my medical needs.

5
Date of experience: Jan 24, 2026
Penelope
Impressed by the Exceptional Service

I am genuinely surprised that this service doesn't have a higher rating. My experiences have been consistently excellent; the staff is knowledgeable, friendly, and informative. The delivery is exceptional—very discreet and quick. The product (flower, in my case) has significantly improved my life. I'm grateful I reached out; thank you for your assistance! I hope this review encourages someone to take charge of their happiness without relying on standard pharmaceutical options.

5
Date of experience: Jan 07, 2026
Ollie Parker
Transformed My Life!

I am truly amazed that this service doesn't have a better rating here. My experiences have been nothing short of wonderful; the staff is knowledgeable, kind, and informative. The delivery is outstanding—very discreet and prompt. The product (flower, in my case) is phenomenal and has genuinely transformed my life. I'm so grateful I reached out; thank you so much for your assistance! I hope this review inspires someone to take control of their happiness without resorting to the usual pharmaceutical chaos pushed by doctors.

5
Date of experience: Jan 07, 2026
Rudolph W.
Very Supportive Service

I’ve found this service to be incredibly helpful, providing an excellent experience. I can't recommend them highly enough; after struggling with severe knee pain for years, this has truly improved my life for the better.

5
Date of experience: Dec 27, 2025
gypsieange
Mixed Journey but Positive Changes

I've had a challenging experience with this clinic, but I want to highlight the real improvements that have occurred. Early on, I faced issues with prescription delays and access problems. These delays led to stressful moments when I ran out of medication. Communication was also tough at times, requiring me to frequently follow up for updates. However, after providing feedback, the clinic has made significant strides. Prescription processing is now faster, and they’ve made the service more accessible. Most importantly, I no longer run out of medication. This change has greatly enhanced my wellbeing. I feel supported as a patient and more confident in the service. While no service is perfect, accountability and a willingness to improve matter, and this clinic has shown that.

4
Date of experience: Dec 21, 2025
Second Order Success

I'm on my second order with this service and have encountered no issues. My second delivery was slightly delayed, but that was due to the postal service, not the clinic. I often feel anxious about timely deliveries, especially around the holidays, so I reached out via live chat. The representative was kind and reassured me they would investigate... and the package arrived while I was still chatting. I'm thrilled with the fast dispatch times, quick delivery, and excellent customer service. The product range is good, though I’d love to see dosing capsules sold individually as accessories.

5
Date of experience: Dec 18, 2025
Lewis Cooper
Impressive Service

After a delay with my last order, this time was record-setting. I placed my order, and my prescription was sent to the pharmacy and ready for payment within a couple of hours. I'm extremely impressed—this has been the best turnaround ever, and I couldn't be happier (unless there were bigger discounts).

5
Date of experience: Dec 15, 2025
Yanagui
Poor Communication

The communication has been terrible; I've faced errors in my repeat prescriptions every month—ranging from having someone else's name on my prescriptions to simple mistakes like incorrect quantities.

1
Date of experience: Dec 11, 2025
Travis Turner
Outstanding Service

⭐⭐⭐⭐⭐ The service I received was exceptional. From start to finish, the representative was professional, friendly, and genuinely attentive. Everything was explained clearly, with no rush or judgment—just proper care. The entire process felt smooth and reassuring, making what could have been a stressful appointment easy and human. This is exactly how patient care should be done. Highly recommend this service, especially the representative.

5
Date of experience: Dec 09, 2025

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Business Details

  • Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.

  • language https://montu.uk

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