mortimers-property.co.uk

4.9
4.9 Based on 161 reviews

...

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Average Rating

4.9

/
5

161 Reviews

5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Jarrod Patterson
Exceptional Home Buying Experience

We recently purchased a home through a local agency, and the entire process took three months, from securing a mortgage with their advisor to receiving the keys. The representative was outstanding throughout, always available by phone, which made everything much simpler for us. In this digital age, it was refreshing to have someone personally communicate with us and keep us updated. Thank you for that! :)

5
Date of experience: Dec 24, 2025
Exceptional Support from the Representative

The representative was outstanding. She was consistently prompt and brought a sense of calm, competence, and organization that we truly needed. Our experience with the sale and the subsequent chain was challenging, which added stress and frustration. However, it was a relief knowing that the representative and the company were attentive and always prepared to move forward. If I require an estate agent in the future, I would seriously consider this company to represent us. (The gift basket was also a lovely addition.)

5
Date of experience: Dec 11, 2025
brOOly85
Efficient First-Time Buying Experience

The company gets the job done. I placed my original bid in August and worked closely with a representative throughout the process. She was direct and efficient, providing constant updates to ensure I reached the finish line. Excellent customer service overall. Thank you!

5
Date of experience: Dec 05, 2025
Gary Brooks
Highly Proactive Agency

Communication was excellent from start to finish, making for a seamless experience.

5
Date of experience: Dec 04, 2025
Bernard
Always Up to Date

They kept me informed about everything and diligently followed up with the solicitors. I had a fantastic experience, and my purchase went smoothly.

5
Date of experience: Dec 03, 2025
Aaron Bell
Outstanding Service from the Representative

The representative was exceptional. Always prompt, she brought a sense of calm, competence, and organization that we desperately needed. Our experience with the sale and the chain was challenging, leading to stress and frustration, but it was reassuring to know that the representative and the company were attentive and ready to proceed. Should I need an estate agent again, I would definitely consider this company to represent us. (The gift basket was a nice touch as well.)

5
Date of experience: Dec 02, 2025
Millicent H.
Exceptional Estate Agents

The company has been fantastic throughout the entire process, from valuation to completion. The representative was a standout, always fulfilling our requests.

5
Date of experience: Dec 02, 2025
Laurence
Invaluable Support During Purchase

The representative was incredibly helpful throughout the home buying process, always responsive and helping to alleviate the usual stress involved. Thank you!

5
Date of experience: Nov 28, 2025
Gary Turner
Exceptional Service from the Agency

An outstanding, professional, and proactive estate agency. A special thanks to the branch manager for their leadership, and to the representative who handled the sale of my father's property. He was incredibly professional, a great listener, organized, and proactive in securing the sale. If you're considering buying or selling, I wholeheartedly recommend this company for their exceptional service from start to finish. Don't hesitate to book your valuation today. Five stars all around!

5
Date of experience: Nov 27, 2025
Danny R.
Mixed Experience with the Agents

Some agents accompanying viewers seemed uninformed, which may have led to lost sales, while others were quite competent. The photos were satisfactory but could have been improved to enhance the sale. Ultimately, we sold the property after a significant price reduction, which did not meet our initial marketing expectations. Nevertheless, the agents were consistently helpful and friendly.

4
Date of experience: Nov 20, 2025

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