motherroot.london

3.8
3.8 Based on 116 reviews

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Average Rating

3.8

/
5

116 Reviews

5 Star
56%
4 Star
14%
3 Star
6%
2 Star
6%
1 Star
18%

All Reviews

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Review Time

Fantastic product, already on my second bottle!

I absolutely love this product and I'm currently using my second bottle. With some assistance, it would be great if they could lower the price to make it more accessible. I believe that if it were priced under £20, it would sell incredibly well.

5
Date of experience: Jan 10, 2026
Clive Coleman
Very disappointing experience with this drink

I ordered 2 bottles because I genuinely enjoy ginger and wanted to create a special holiday treat for my family. I couldn't resist trying one bottle beforehand, but it was a major disappointment! The taste and aroma were overwhelmingly like vinegar. It felt heavy in my stomach, similar to a bad meal. I even attempted to disguise the flavor with soda water and orange slices, but it still tasted off. Honestly, that's probably the only use I could find for it. On a brighter note, I tried it before serving it to my family. It's going straight down the sink as I write this.

1
Date of experience: Dec 24, 2025
Maureen Susan Couper
Disgusting!

I ordered 2 bottles as I love ginger and wanted a special Christmas treat for all the family to enjoy. I decided to open a bottle before the holidays, as I was so excited to try it. Oh boy - it is disgusting! The overwhelming flavour and smell is vinegar. It sits in the stomach like a sour fish and chip supper. I tried to disguise the flavour with more soda water and slices of orange and it still tasted like some weird hair spritz. That’s probably the only place I’d put it. One positive - I opened a bottle before I inflicted it on my family. It’s going down the sink as I speak.

1
Date of experience: Dec 24, 2025
Maureen Burgess
No delivery

Since the last review I have had today a Royal Mail delivery which I didn’t know was coming, must of been a replacement from Mother Root to compensate for the original delivery companies incompetence, hence my revised review

5
Date of experience: Dec 23, 2025
mrs anderson
I absolutely adore ginger

I absolutely adore ginger , its my go too food to cure every ailment along with pure natural local sourced raw honey.This coupled along with apple cider vinegar ( must be unpasteurised to gain the benefits of "the mother")and chilli its a white witches delight. The tangy tart taste grabs your attention straight away, a touch of chilli along with the fiery ginger really packs a powerful punch.The aftertaste is vingery so be prepared that I love it, my family and husband definitely do not! reminiscing and not in a good way of a xmas when my favourite present was a manual for' 100 things to do with vinegar 'and the entire family was subjected to a daily dose of vinegar, the house was squeaky clean but stinking of our local chipper!So to fully enjoy this drink you absolutely must love apple cider vinegar and due to the cost of the product it might be well worth trying apple cider vinegar beforehand.My personal view is this tasty treat is not just an alternative for the teetotallers but a tipple of natural health benefits which you could incorporate into your daily routine, your gutbwill certainly thank you for it , at a cost of around £24 What's not to love 😉

4
Date of experience: Dec 23, 2025
Adele Brooks
Still waiting for my Mother root I…

Still waiting for my Mother root I ordered and paid for on 11th December !!!!!!!Not happy with the service . Please sort it out. Thank you

1
Date of experience: Dec 22, 2025
Betty Blythe
Prompt and helpful

Renet responded very promptly to my concerns and offered a generous solution.

5
Date of experience: Dec 22, 2025
Laura
Great customer service

When I emailed to say my original order hadnt arrived the customer service was excellent. They resent me another bottle straight away. Can’t fault them at all!

5
Date of experience: Dec 19, 2025
Jo Roddick
My request was dealt with immediately…

My request was dealt with immediately and efficiently. Top stars for customer service

5
Date of experience: Dec 19, 2025
customer
Delivery problem

I had problems with my delivery - wrong postcode. I contacted Mother Root, and had an email reply within a day, advising that another had been sent via a different carrier, and that should my original appear, to keep it on the house. It hasn't (yet), but superb customer service. The replacement has arrived

5
Date of experience: Dec 16, 2025

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