moula.com.au

4.7
4.7 Based on 201 reviews

Moula was founded in 2013 to help hard-working business owners in Australia access the business finance they need to grow. In the past, getting a business loan meant going through weeks of paperwork, hassle, and hurdles. We use data to assess your busines...

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Average Rating

4.7

/
5

201 Reviews

5 Star
88%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
6%

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Kevin Parker
Very disspointed and carfull with these…

Very disspointed and carfull with these people if you thinking deal with them. Borrow some money for new business that they have use my excising business to get approval and promised to direct debit will come from new business but never happened. Keep taken money out from my excising business and lost tax benefit to the new business. E mail and many telephone conversation's didn't work out. They don't care the our needs only interesting their rules. Never helpful after the given money then we have to play their way. If you deal get everything inwriting and not recommended to any one. Never go back to them as well.

1
Date of experience: Jun 29, 2022
Spencer
Excellent good experience

5
Date of experience: Jun 20, 2022
RegretfulExpert
Too many phone calls and pushy to…

Too many phone calls and pushy to complete the process. You're on my list of things to do, but not the priority.

3
Date of experience: Jun 17, 2022
Zorrglub
Fast and efficient

Would have preferred more explanation on how the loan facility works. But very good and fast service. I had to call Sim to confirm that we had 90 day terms for each of our invoices and the balance was then paid over the next 9 months via monthly payments with a 3% interest applied. That should have been explained to us from the start. Also, the form should be much easier for Directors to sign. Send them digital "sign here" would have been better than having login details as most directors do not do any sort of admin. They just want to be able to click and sign. That would have been more efficient.

5
Date of experience: Jun 17, 2022
Isaiah Kelly
customer service is useless

customer service is useless - cant even change a bank account - which ive chased up for two weeks and now getting late fees.

1
Date of experience: Jun 14, 2022
Marsha Coleman
Really good customer service

I really appreciate for Moula. It is the big help. Thanks

5
Date of experience: Jun 09, 2022
Hitman7411082
I would warn anyone thinking of taking…

I would warn anyone thinking of taking out a loan with this company to be very careful. I got a loan through them easy no problems, then my business took a turn for the worst. When this happened they were no help at all, tried renegotiating with them on 3 occasions with no success. I had to personally bankrupt myself, but didn't see the clause in the contract that any default on the loan they place a caveat on your property until you pay the loan. If you need a loan go to your bank or find a reputable lender, very under handed tactics.

1
Date of experience: Jun 02, 2022
Gabriel
great customer service approve real…

great customer service approve real quick thanks guys

5
Date of experience: May 27, 2022
Lana Noble
Easy and friendly !

5
Date of experience: May 20, 2022
_Dark_force_
Fabulous company to deal with

Fabulous company to deal with; easy application, fast processing, fast payment....this just doesn't get any easier. Thank you Moula for your continued great service.

5
Date of experience: May 06, 2022

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Business Details

  • Moula was founded in 2013 to help hard-working business owners in Australia access the business finance they need to grow. In the past, getting a business loan meant going through weeks of paperwork, hassle, and hurdles. We use data to assess your business loan application, which means we can keep things fast and painless. Our team are finance industry experts who are passionate about using technology to simplify small business finance and backing good business.See more

  • email info@moula.com.au
  • call 1300880972
  • language https://moula.com.au

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