Review Time
Awful service, doesn't do what it says on the tin. Never sent me my analysis, and then makes it IMPOSSIBLE to cancel. After 2 months of being charged £8.99 (it was advertised as a £0.50 payment to get your chart), I finally discovered I had to create a Zotlo account to access my subscription and cancel it- absolute SCAM.
Set up a free trial to give it a go, decided its not something i would pay for and had to jump through so many hoops to be able to cancel. Their FAQs place cancelling on google pay or apple pay. After contacting support they sent a link to account.zotlo.com where i had a subscription i could cancel.Ended up paying 3 months for something i didnt want
If I could give this company zero stars I would. I used the app for about 10 minutes (free trial...apparently) then cancelled and deleted my account. Surprise, surprise...they have stolen money from my bank account, another dodgy app that steals money from the customer, I will be reporting them to my bank for fraud and theft. Steer very clear of Moyra app
Another "0" - "Zilch", "Useless" rating for Moyra.Disregard anything it says about easy subscription cancellation via the subscription on App store or Googe Play. I've just seen a payment being requested/taken from my bank account despite cancelling. Further Gooling, you have to go to Zolto (using the same email add you used for Moyra) and 1) remove your card details, 2) cancel the subscriptionVery sketchy
If I could give 0 stars I would, stay away from this website and app!!! I paid 50p for a report I didn’t receive, I was then enrolled onto a subscription plan I never agreed to, I’ve emailed multiple times, raised multiple claims and received nothing back, I’m now going through a dispute with my bank to get this back and block them!! Absolutely terrible company and scam website!
Just the most annoying experience ever! App itself very mediocre and just general info. But canceling the subscription, absolute nightmare. I emailed customer support 3 times! Not one single answer and when the trial period expired, they still charged me. They say I bought it through Google play, but when I check my subscriptions, it is not listed so I cannot so it myself. At any rate, do yourself a favor and stay away.
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