Review Time
This company is a scam! Do not pay for the chart; it's incorrect, and they keep billing you $12.99 monthly. Canceling is impossible. I've sent countless emails trying to cancel. The app only offers a 'manage subscription' option that doesn’t allow cancellation. I've been dealing with this for six months! I had to change my bank card because of them.
Moyra is a scam, both on the website and the app. It initially showed a fee of 50 cents, but after entering my information, it buffered and then booted me back to the start, with the price increasing to $12.99. After reading reviews, I decided to use a different service and will also be contacting my bank.
I was tricked into subscription after paying 0.50p for birth chart, and then I received a 8.90 subscription fee then I tried to cancel through their website but it has no option to cancel, company is turkey based, all predictions are automatically generated , this is a total scam. Had to reach out to my credit card company to cancel through their website charges. After looking online I found that we can cancel it via Zolto account , it worked but I do not yet trust them, they didn’t provide any email whatsoever if they cancelled or not. Total scam, stay away.
What everyone else has said here. Tried to contact customer support four times and never got a response. Had to find a Reddit post to figure out how to cancel. Evil messed up way to run a business. Especially one that focuses on Astrology
Accepted a single charge, realised immediately I had signed up to a WEEKLY SUBSCRIPTION I obviously didnt want so immediately terminated my account per the process outlined in their T&Cs (I checked) AND raised a ticket specifically stating I wanted to end any subscription and terminate my account as nothing was showing in my Google Play or Google account subscriptions (Suss af).No reply. And I checked both Google Play and Pay for any new subscription in case there was a lag. Nothing.1 week later and I get a notification that theyve taken nearly a tenner as an "in app purchase" despite me terminating my account and uninstalling everything.Had to contact my bank because wtf.They hide what youre agreeing to and then make it near impossible to cancel/end the payments.
Absolutely horrendous experience. I have been attempting to cancel this garbage app for weeks, and their support team is gaslighting me the entire way. Each time I submit a request to cancel or for assistance to cancel, as it's not appearing as a subscription in my Apple Account, they say "use this link to cancel," but never include a link. I'm now at the point where I am having to dispute charges to my credit card because I can't get any support from the Moyra team. Do yourself a favour: Stay clear of this app.
Awful service, doesn't do what it says on the tin. Never sent me my analysis, and then makes it IMPOSSIBLE to cancel. After 2 months of being charged £8.99 (it was advertised as a £0.50 payment to get your chart), I finally discovered I had to create a Zotlo account to access my subscription and cancel it- absolute SCAM.
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