Review Time
My partner bought their monthly book subscription for my birthday and I am absolutely loving it. Great choices, and things that I would never otherwise choose. Have finished most of the books they've sent in 72 hours!
[update]: the store has replied with a curious reply that answered my enquiry. Just a shame it felt like jumping through several hoops. I’ve updated my score to be more reflective of the service, which was polite, if not a little slow. Multiple phone calls continuously go to voicemail. Email requests go ignored. Not a brilliant first impression from a bookstore held in high regard.
The staff here are very rude. The bookshop openly places making money above customer service.A member of staff in the shop made derogatory comments about a local author who is also a war hero. This was incredibly disrespectful.There are many other better bookshops in Bath. Other independent shops with a far greater selection of books are highly recommended. A high street store down the road also has a really great book section upstairs and is a few minutes walk away. Any other bookshop in Bath is better for customer service.
I received a gift subscription for 3 books and was amazed by the wonderfully personalized and curated service. Discovered new authors and an unexpected selection of genres that covered niche topics. So much nicer than an Amazon algorithm!
I had a subscription given as an Xmas present. I filled in my likes etc and was sent several suggestions until one sounded appealing. However the book that was actually sent to me was by a completely different author - and was one that I'd already read! With the system this retailer uses one can't actually see the specific book they are recommending - only the author - nor what they've recommended in the past.I've just found myself returning books that I didn't want and have now cancelled the subscription.Save yourself a lot of hassle and just visit a bookshop!
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Independent Bookshop of the Year 2011. A quirky bookshop in the centre of Bath, run by a friendly bunch of book lovers! We specialise in great books (of course), super fast customer orders, themed literary events, reading spas and reading year gifts.
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