mrbsemporium.com

3.5
3.5 Based on 23 reviews

Independent Bookshop of the Year 2011. A quirky bookshop in the centre of Bath, run by a friendly bunch of book lovers! We specialise in great books (of course), super fast customer orders, themed literary events, reading spas and reading year gifts....

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Average Rating

3.5

/
5

23 Reviews

5 Star
61%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
35%

All Reviews

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Review Time

Tom Hashemi
My partner bought their monthly book subscription for my birthday and I am absolutely loving it. Gre

My partner bought their monthly book subscription for my birthday and I am absolutely loving it. Great choices, and things that I would never otherwise choose. Have finished most of the books they've sent in 72 hours!

5
Date of experience: Mar 24, 2026
Tom Hashemi
My partner bought their monthly book…

My partner bought their monthly book subscription for my birthday and I am absolutely loving it. Great choices, and things that I would never otherwise choose. Have finished most of the books they've sent in 72 hours!

5
Date of experience: Mar 24, 2026
evan
The Disneyland of bookstore

The Disneyland of book stores! You can go into the shop with an idea of what you want to read about, then come out with tons of those exact recommendations. Tremendous customer service. My absolute favourite

5
Date of experience: Feb 11, 2026
Bertie F
Does anyone actually work here?

[update]: the store has replied with a curious reply that answered my enquiry. Just a shame it felt like jumping through several hoops. I’ve updated my score to be more reflective of the service, which was polite, if not a little slow. Multiple phone calls continuously go to voicemail. Email requests go ignored. Not a brilliant first impression from a bookstore held in high regard.

3
Date of experience: Oct 23, 2025
Dick Fisher
Incredibly rude

The staff here are very rude. The bookshop openly places making money above customer service.A member of staff in the shop made derogatory comments about a local author who is also a war hero. This was incredibly disrespectful.There are many other better bookshops in Bath. Other independent shops with a far greater selection of books are highly recommended. A high street store down the road also has a really great book section upstairs and is a few minutes walk away. Any other bookshop in Bath is better for customer service.

1
Date of experience: Jul 17, 2025
Cedric Howard
The staff were beyond rude

The staff were beyond rude, to busy chatting with friends to bother with actual customers. I wouldn't waste your time or money going here.

1
Date of experience: May 07, 2025
Felicity Butler
A gem of a bookshop

A gem of a bookshop. Having done the reading spa, had a book subscription and been to a few author talks the only thing I'm missing is the T-shirt.

5
Date of experience: Dec 08, 2024
Porter Brooks
After spending £350 online,I've…

After spending £350 online,I've received an email telling me my order is complete..No details about delivery, I have phoned the store, had to leave a message!!!!.. And emailed without reply.. Appalling customer service..

1
Date of experience: Oct 15, 2024
Maria Powell
A very special experience - Gift subscription

I received a gift subscription for 3 books and was amazed by the wonderfully personalized and curated service. Discovered new authors and an unexpected selection of genres that covered niche topics. So much nicer than an Amazon algorithm!

5
Date of experience: Oct 01, 2024
Otto Rogers
Avoid

I had a subscription given as an Xmas present. I filled in my likes etc and was sent several suggestions until one sounded appealing. However the book that was actually sent to me was by a completely different author - and was one that I'd already read! With the system this retailer uses one can't actually see the specific book they are recommending - only the author - nor what they've recommended in the past.I've just found myself returning books that I didn't want and have now cancelled the subscription.Save yourself a lot of hassle and just visit a bookshop!

1
Date of experience: Feb 09, 2024

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Business Details

  • Independent Bookshop of the Year 2011. A quirky bookshop in the centre of Bath, run by a friendly bunch of book lovers! We specialise in great books (of course), super fast customer orders, themed literary events, reading spas and reading year gifts.

  • language https://mrbsemporium.com

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