Review Time
While the games are fun, I'm a bit dissapointed. I played a free coupon and they voided my winnings after successfully making it through a 300 dollar wager. They cited "not doing enough deposits" Rather then voiding my winnings, why not try blocking the withdrawel until I deposit or something. It's a little unfair. I understand that it's in the terms and conditions somewhere but it seems silly to just void the winnings earned.
I won on a no deposit bonus. They rejected my withdrawal because I placed ONE spin above $10 which resulted in a loss. All winning spins were under $10. This casino uses their terms to avoid paying honest wins, not as a safeguard against actual abuse.
Polite casino, however They’ve taken the already bad RTG software that no one plays anymore and made it impossible. A lot of the games are blocked, not only progressives when you get a bonus. Also, my favorite Slots don’t download. Like ronin and many others.. basically the Slots that are good, They block. Terrible odds. Will ruin anyone’s holidays and put you in a very bad mood. The good news is it will cure any kind of RTG doubts or addiction. You’ll never want play another RTG in your life. Even if the odds are 99% for the player ha. But for the nostalgic memories, and novel casinos. Brings back the days.
horrible scam so i redeemed free spins did my whole play threw after my playthrew i had 230 left which tey knocked it down to 25 so i went to redeem. the first guy told me i would get it within 15 minutes then few minutes later it got denied. stating i have over 5 free bonuses from my account without a deposit. then stop sending me bonus!! not only was my redeem denied they completely took it from me and said i cant get it back. would not play here
Heard a lot of good things about this casino, so I finally got around to try them out about 2 weeks ago. My first impression was not great. The layout is not visually appealing, and it has the exact same games as every other casino has at this point (moderately limited library, although some of the games are fun).Sign up was easy enough. I made sure to to send in my kyc documents immediately and they were processed relatively quickly. However, that's pretty much the only thing that went easy on this site. First things first after my kyc was approved, I had heard a lot of conflicting things about their no deposit code and free spin bonus rules. So I messaged customer service and asked how many I could redeem in between deposits, any extra rules I should know about that are not stated in the terms, blah blah. The representative was timely and nice, to their credit, they told me I could use one No deposit bonus in between each deposit (I have since heard different numbers, there does not seem to be a good consensus on this).I tried out a sign up no deposit bonus And actually met the wagering requirements. Once my post bonus balance settled I immediately went to withdraw, feeling potentially a bit too confident that my kyc was already approved.So I submit a withdrawal request, and get busy with something else for a bit as I assume it will take a while. Within 20 minutes I received an email from the casino that my withdrawal request had been denied, that I have been found in violation of having multiple accounts and using multiple bonuses (both were false).I tried explaining to them I only used the one bonus, I did not have any other accounts. I also asked them for proof of this. They could not supply any.Their only response was that I was found in violation of the rules and I would not be receiving my winnings. I should have just given up then, but I was frustrated so I went back to the site to message customer service and ask "what the heck" only to find that my account had been removed.It was a unpleasant experience And all they did was shoot themselves in the foot because I am a a big spender who doesn't know how to withdraw while he's up. 😂As a side note, all of the above was my personal experience, however, my friend had an odd experience about a month back. I cannot confirm or deny how true these events are as I did not see the messages (although I do believe my friend).He had been offered a no deposit bonus in exchange for a trust pilot review.I know that last part is not my personal experience, however I do feel it is important to note that IF that part is true, then that does explain a lot of the positive reviews that this kind of run down, crummy site has.
Played here multiple times but only ever had luck a couple off those times which is not the problem. First, the verification process was a nightmare. They flagged my bank statement as potential fraud fort bring suspected of being photoshopped so I had to send a video with my house and I in the video as well as the documents including my driver's license bank statement and I even sent as paystub. Got verified finally. Then I went to redeem $780 dollars only to have it denied claiming I played restricted games with my bonus which there was no mention of when selecting the games tho in their defense im guessing it was in the fine print before. So I played through the 30x or 40x or whatever ridiculous requirements were and managed to do well. Stop then they denied my withdrawal and then credited my account with the original $75 deposit minus the bonus. They did everything possible not to pay me and now I don't even want to play the money I have depoaited. Complete waste off time and money! Would not recommend!!
Was given a email for free play. Well I spent a couple of hours playing. I finally hit for $703.22 When I went to withdrawal, I was told I violated and spent $12.50 x 15 times. Which is bs . My spins only showed I was betting less than $1. Mainly between $.25-.$88 the max. Got hold of customer service because my withdrawal was denied and they took all of my winnings. Was told there was nothing they could do. Well then your slots if you have certain rules then maybe you should put a warning in the email or on your site.
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