Review Time
Musicbed not only offers beautiful, quality music, they also have fantastic customer service. I work for a non-profit and when I reached out about getting a discount, they got back to me straightaway and gave me a coupon code. Grateful for their services!
allyson was very responsive and very professional....If she's the face of this company, I wanna see what's behind the curtain and I invite you to do the same...give em a try...tell em Terywayne sent cha.
Really great experience working with the team at Musicbed on quickly getting clearances, whenever I did run in to problems on YouTube. The selection of music is top tier!
I’ve already been a big fan of Musicbed for a while because the quality of their music and licensing makes my workflow so much easier as a creator. Recently, I realized I accidentally had two separate accounts both charging monthly, and their customer service handled it incredibly well. They responded quickly, fixed the issue without any hassle, and refunded everything without giving me the runaround. That level of support honestly stood out to me. Great platform, amazing music, and customer service that actually takes care of you when something goes wrong. Highly recommend.
Subscripted from 2018 paying full price every year, accepted price rises until this year, found that $839 was too much this year to renew, and was shocked to see that they would offer it to me for like 40% off halfway on the renewal cancelation process. So i was paying full price for 8 years and there was a way of getting it for 30-40% off by just trying to cancel.. if you could sell it to me for 500, dont try to renew it for 840. plus forcing the cancellation of renewal to be limited to the last 30 days of a subscription, seems unethical to me.Edit :They also tried to activate some request for more details from trust pilot to try to get my review taken down. Imagine how many bad reviews end up deleted.Edit 2: and they lie. From trust pilot email: "Just a reminder that you have 2 days left to provide more information or your review may be taken offline."
I had a copyright issue with a song I used on YouTube and reached out for support.Although situations like this can be quite stressful, the representative handled it very quickly and appropriately.Knowing that I can continue to receive this kind of support is one of the main reasons I use Musicbed.
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