Review Time
This is my all-time favourite music shop! They’re incredibly reliable and offer outstanding and fast service at a very acceptable price. In December 2025 I ordered the majesty handpan that simply wasn’t the right tone for me and they were happy to send it back. This weekend I ordered an ember steel handpan and it arrived this morning. The delivery was incredibly fast! And this handpan is absolutely beautiful. Thank you, Muziker! A huge shoutout to the team!
I ordered a microphone for a aero guitar.
The microphone cost £24 they charged £26 postage. After a couple weeks waiting I got a package open the driver took photos ,
The main thing was microphone didn’t work
I informed Musial and was led around the world
By assistants eventually had to fill in a form
Got email back saying they would contact me in 30 days to let me know result
The also implied I’d lose postage which is more than broken Mike
Some time ago I made an order and everything was perfect. This time my delivery was supposed to come in two parcels and one of them was lost. Despite all the chats with the support and filling in forms and assurances that it is being investigated, I was unable to get any timeframe when this will be resolved. I didn't receive any valid explanation why store wouldn't sent the goods again and reclaim the ones lost if they are ever found. The order was a present for a kid which makes the whole story even more frustrating. I guess if this doesn't resolve quickly this would be my last order from Muziker.
I am very disappointed with my experience with Muziker.bg.
I ordered a piano and a piano chair, and I was told the delivery would arrive on time. Instead, the piano was delayed by more than seven days without proper communication.
Even worse, although I paid for transportation, the couriers did not deliver the piano to my address. They left it in a nearby city about 20 km away and told us to pick it up ourselves. Transporting a piano is not simple — I now have to arrange a large vehicle and find people to help carry it.
Paying for delivery and then having to collect such a heavy item yourself is unacceptable. This has been a very frustrating experience, and I cannot recommend this shop.
not a good choice at all they don’t behave as a professionals, always always shipment delayed from the date they tell you ! prices little above average, return policy sucks if you receive nonfunctional or damaged product you pay for the return shipping, very slow communication stay away …there are many other better choice in europe two of them in Germany
I am very disappointed with my experience with Muziker.bg.I ordered a piano and a piano chair, and I was told the delivery would arrive on time. Instead, the piano was delayed by more than seven days without proper communication.Even worse, although I paid for transportation, the couriers did not deliver the piano to my address. They left it in a nearby city about 20 km away and told us to pick it up ourselves. Transporting a piano is not simple — I now have to arrange a large vehicle and find people to help carry it.Paying for delivery and then having to collect such a heavy item yourself is unacceptable. This has been a very frustrating experience, and I cannot recommend this shop.
I want to start with the things I liked most. I personally was amazed to see that some of the mainstream products are cheapest at muziker (europe) and at the moment of this review, they are the ones with the most instrument cables available. I like the variety, overall choices and website UI. That’s where the positive observations stop. I ordered a cable that i liked a lot from Ernie Ball. I wrote all my information including my email, and they said that my order will be delivered 4 days later. I waited patiently and got my money back instead of the product. No informative email, just the money back from them. (They suddenly were out of stock on that product) And so i ordered another cable but this time, a white one. When the cable came, I was surprised to see a square box that didnt fit the look of a cable. I opened it and inside my cable was bent at an awkward angle. For now it works, but the overall experience was bad. No emails, just the arrival of the last one. I could recommend this website only if you are looking for good deals that dont mind being shipped with carelessness.
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A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
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