myboldprime.com

3.5
3.5 Based on 101 reviews

...

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Average Rating

3.5

/
5

101 Reviews

5 Star
49%
4 Star
13%
3 Star
6%
2 Star
7%
1 Star
26%

All Reviews

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Review Time

Carroll Clark
Issues with Trading Functionality

I want to inquire about the trading platform. Today, I attempted to start trading, but the Buy and Sell buttons were unresponsive, preventing me from opening any positions. As a result, I had to request an immediate withdrawal.

1
Date of experience: Dec 22, 2025
Jackson Turner
Withdrawal Request Still Pending

I submitted my withdrawal on December 8, 2025, and as of December 10, 2025, I still have not received any updates or funds. This delay is quite worrying and does not match the withdrawal processing times mentioned by the company. I urge you to address this issue as a priority.

2
Date of experience: Dec 10, 2025
Craig
Withdrawal Process is Excessively Slow

The withdrawal process consistently takes longer than with other brokers. While I can tolerate a wait under 24 hours, it has now exceeded that. After contacting support, I received generic replies indicating that I need to wait. This response is frustrating, and the chat was closed shortly after. Update: Support mentioned my withdrawal is scheduled for processing within 48 hours, and it has been 30 hours already. I will continue to wait. Final update: The withdrawal was successful after 30 hours, but it wasn’t processed as per the information from the service.

1
Date of experience: Dec 04, 2025
BA45
Issue with Password Changes

I just downloaded the app and my password keeps changing automatically. When I try to reset it, it doesn’t even show up.

3
Date of experience: Dec 04, 2025
Forrest C.
Withdrawal Takes Too Long

The withdrawal process is always longer than with any other broker. I can accept under 24 hours, but it has now exceeded that. After contacting the support team, I received generic replies stating that withdrawals are under finance and that I need to wait. This is quite frustrating. The chat was closed abruptly. Update: Customer service mentioned my withdrawal would process within 48 hours. It’s been 30 hours. I will wait. Final update: Withdrawal was successful after 30 hours, but it wasn’t approved or processed as indicated by the service.

1
Date of experience: Dec 04, 2025
Jess Hughes
Extremely Poor Service

This service is very disappointing. Extremely poor experience.

1
Date of experience: Dec 02, 2025
Tonya
Withdrawal Pending for Too Long

I've had a pending withdrawal since yesterday, and it’s really frustrating.

1
Date of experience: Dec 02, 2025
Jasmine Foster
Payment Processing Delays

The payment processing time is excessively long. I still haven't received my payment after 72 hours.

1
Date of experience: Dec 01, 2025
Jet Patterson
Urgent Help Needed for Withdrawal

I need assistance. I’ve been waiting for my withdrawal for 3 days, and it hasn’t reached my account yet.

1
Date of experience: Nov 23, 2025
Herbert
Trading Position Confusion

Starting trading without the 'Only position closing is allowed' feature. What does this mean? Settled.

4
Date of experience: Nov 22, 2025

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