Review Time
The website does not allow you to reset your password. As a last resort, I called the number on the bottom. The woman who eventually answered, was completely rude. She kept talking over me and finally said if I'm not in Louisiana she can't help me. This was on a general website, not specific to LA. I then asked how to reach Mychart in SC, she replied, "On your computer" and hung up.
The website does not allow you to reset your password. As a last resort, I called the number on the bottom. The woman who eventually answered, was completely rude. She kept talking over me and finally said if I'm not in Louisiana she can't help me. This was on a general website, not specific to LA. I then asked how to reach Mychart in SC, she replied, "On your computer" and hung up.
My chart sucks. When I first started it worked fine but as time went by, I was unable to log in. They would send me a 6 number code by email and it would take 10-12 hours to get to me. By then the code had expired. I was told that now I must have a cell phone to receive the code. I don't have a cell phone so they basically told me that I couldn't't get on to my chart.
I believe this is a scam. When I tried to log in to my healthcare website (Kaiser)this popped up but insisted I was entering the wrong login info. after a couple of tries and entering sensitive info I closed it out and got to the real login page for Kaiser. Be careful I think all of the problems that others have been having is due to this being a fishing site.
This program has the absolute worst functionality I have experienced. You could be convinced they do not want you to be able to log in. My fiancé and I are both unable to get our passwords reset, they will not email us, and this issue has been ongoing for at least a number of months without any fix.
I have to agree with the other people who have recently used My Chart which is being promoted by the NHS-it is a complete waste of the taxpayers money. I signed up a few days ago as a last resort having tried to cancel an Outpatients appointment without success due to the contact phone number not being answered for several days. In my innocence I assumed that 'managing my care' would include cancelling and rescheduling appointments but having found the 'Manage Appointments' option I was informed that I could not cancel online. I also noticed that only part of my recent clinical history was available to view. I also agree with the poster who mentioned joined up thinking within the NHS would be useful! We have an excellent health service in the UK which is being badly let down by poor administration and MyChart is a prime example.
Technology at its worst in every respect. It is not intuitive and complicates information exchange rather than helping to simplify it. Surely, it would have been much more sensible to expand the excellent NHS App as an integrated solution rather than writing this as a confusing bolt-on.
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