Name: momox.de
Telephone: 030488288100
Rating: 1.8

Susana Martínez Guest

I sent six books in perfect condition. They told me they could only accept three of them. In case I

I sent six books in perfect condition. They told me they could only accept three of them. In case I wanted them back I had to pay for the shipping.
I'm hundred percent sure that they are going to sell the books they didn't accept. A very lucrative business!

Date of experience: Feb 25, 2026

Waldo Cooper Guest

2 months ago

Listings are misleading and untrustworthy

The listings are misleading. I ordered a game along with its steelbook, but only received the game without the steelbook. The title clearly stated Game + Steelbook, with no mention of any changes.

Date of experience: Dec 23, 2025

Charlee C. Guest

2 months ago

Untrustworthy Practices

This company engages in deceptive practices. Their returns department misplaces items and fails to take responsibility for their errors, resulting in charges for a book that was returned due to being dirty and somewhat used. Very unprofessional and I will not purchase from them again! Deceptive!

Date of experience: Dec 22, 2025

Cecily Coleman Guest

2 months ago

Unreliable service

This service is unreliable. Their returns department misplaces packages, and they fail to take responsibility for their errors. I ended up paying for a book that I returned due to its dirty and used condition. Unprofessional and not trustworthy; I won't be buying from them again!

Date of experience: Dec 21, 2025

Harriet Brown Guest

3 months ago

Smooth online shopping experience

I had a smooth online shopping experience with a good variety of brands and quality clothing. Prices have increased, but they still offer better value compared to new items!

Date of experience: Dec 02, 2025

Neil Guest

3 months ago

Not a reliable shop

This shop is not reliable. A full refund was promised without needing to return the item, but now they want to retract that. I was charged €2.50 without my consent. Customer service assured me I'd receive my money back, but the item I received was in terrible condition. I will be leaving reviews on various platforms to share my experience.

Date of experience: Dec 01, 2025

Rogers Turner Guest

3 months ago

Terrible support and scam experience

I bought a vinyl record and it arrived scratched and defective. After initiating a return, I was told Royal Mail would collect it, but they never got the label. I was then instructed to return it myself without tracking and promised a refund, which I still haven't received weeks later. This feels like a pure scam. Avoid this service if you value your sanity and money!

Date of experience: Nov 12, 2025

Charlton Coleman Guest

3 months ago

Order canceled without notice

I placed an order, but they canceled it days later without informing me, claiming the item was unavailable. Their solution was merely to send me another email about the refund. Not satisfactory.

Date of experience: Nov 06, 2025

Renssalaer Guest

3 months ago

Package lost for an extended period

My package has been missing for a month. The tracking system is ineffective, and I've opened multiple investigations without resolution. The customer service is unprofessional, leaving me feeling stranded. I won't be returning anytime soon.

Date of experience: Oct 31, 2025

luisxd200520 Guest

4 months ago

Generally satisfied with selling clothes

I'm generally satisfied with selling clothing through this platform. However, I miss the free shipping labels that were previously available. Now, I must pay €16.50 for shipping, which feels steep, especially living in Belgium.