Review Time
For a company that prides itself on "customer service", my experience was pretty dire.I had the misfortune to speak to "Tracy", who was panting down the phone as if she'd just run a mile and then as I was speaking to her decided she wanted to talk to someone else around her saying "oh Hi, my names Tracy" FYI Tracy, whispering to other people doesn't mean I can't still hear you! So rude and completed disinterested! Started banging on about "publication fees" but not the courtesy to explain what these are.Dreadful dreadful dreadful, I'm going to look at Legal Zoom or just go directly to the security of state.
I was very pleased with the service and final product, LLC formation. Everything was completed in a timely manner, actually faster than expected. Questions were readily answered along the way and follow up was good. I would definitely recommend their service.
Joe is Amazing! My Corporation is a Absolute Best in Class service. I left a voicemail because I had a question about pricing and immediately I got a call back. Joe really impressed me. His thoroughness, the breadth of his knowledge, that incredible sense of generosity that is the heart of customer service and client management. Joe had it. The whole service experience was flawless. This is what is missing from 98% of companies today. They don't care about people, it's numbers only. Eventually these companies always fail. It may take 50 years, but with social media now, it could take 10 minutes. I called another company before MyCorp and I could not get a call back. No human interaction at all. I was just stuck in someone's voicemail box. My corporation is a human company on many levels. Sure, it's great to have a website, but when you need an answer to a question, you need to know someone is real, there waiting to answer you. Joe sold me on My Corporation and from now on, they are my "go-to" . I will advocate for them in every way in my circles because they are as I mentioned..."Best in Class, and undeniably human". Keep up the great work Joe and My Corp.
I worked with Joseph to establish an Affiliate Program membership. He was very helpful and was not afraid to seek advice when he couldn't answer my questions. I appreciate him for not giving me any answer. Joseph was also very profession with his responses and patient with my many questions. Based on my experience with Joseph, I am looking forward to working with the company to provide my clients an additional service. I would highly recommend asking for Joseph if you require online assistance.
We chose mycorporation to establish our corporation and we are extremely dissatisfied. I have not received our Articles of Incorporation and received someone else's EIN application for signature. Since this includes very personal information about the owners of that other business I can only imagine what other mistakes are occurring we are unaware of.
On an initial filing the name for my business was wrong due to miss-understanding of the initial filing forms. Later mycorporation.com manged to fix everything at no extra cost for me! that worked well. I appreciate all the help I'm getting for the agent that was assigned to me.
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