Review Time
They promote a subscription upgrade that supposedly grants access to an emergency vet fund, but they clearly state it only covers life-threatening conditions. My puppy ingested a whole pound of bone meal. A quick web search reveals how dangerous that can be for a puppy. The “chat vet” advised against treating it as an emergency and suggested I try several of their recommendations instead. This puts my dog at risk just to avoid a payout! My emergency vet was shocked by their standards for what constitutes a true emergency. What concerns me the most is that another dog owner, less informed than I am, might delay necessary care and miss the critical time to induce vomiting, potentially leading to life-threatening complications like obstruction, bloat, pancreatitis, and dangerously high calcium levels.
We purchased a Waggle Camera to use on our pets while we traveled. We had a very old dog, however, and were not able to initially use it. Recently our dog passed away, so we pulled it out to use it for our other pets. Waggle, however, no longer supported the app for it, and we are not able to use it. They also did not provide any alternative, other than buying a new unit. I would not suggest purchasing from this company!
I really wanted to like my Waggle products but have been continually disappointed. My first temp monitor was faulty and never worked. Waggle replaced it and my second one has continually had issues. The monitor stops updating regularly and does not update if the battery is below 25% even if manually refreshed. It might as well be out of battery if it stops reporting at that point as it is useless without the reporting capability. Customer service is not helpful. They keep insisting that they will reset the monitor and oh it will work this time and it never does. I have repeatedly asked them for a refund as the products do not work and I will not put my pets’ lives in the hands of such an unreliable product. They won’t refund me because they insist that their resets will fix the problem. It’s also useless if every time I want to check on my pet I need customer service to reset the product.
I had significant difficulty getting the monitor to connect, even after warranty replacement. Now, it is working great. The customer service reps were very helpful and prompt in addressing/escalating issues. Best contact is by email, so it might take 24 hours to get a first response. Overall, I'm happy with the product and service, just wish the process had been smoother and problem-free.
We recently purchased a Waggle camera and it is a great device, suits our needs perfectly. It was easy to set up, simple to use and the app is seamless. The prices for the camera and the subscription service are very reasonable compared to other options we explored. I needed to contact customer service after erroneouslu setting up 2 user ids and they responded quickly, communicated clearly and were very kind. I highly recommend Waggle and it's products
I have had the Waggle Pet Monitor for many years. We are part time RV'ers with 2 pups. I never regret the purchase. I have found that it's mostly accurate with the temperature. It may be off by a degree or two but it's right in the ball park. I will always worry about my fur babies unless they are with us but Waggle gives me a few hours of piece of mind when we go out without them.
I have only had this monitor for about 3 months. I have had to reach out to customer service at least 4 times. Today the monitor is not working because it has a 'low network' and customer service is not answering even though it states that they are there for another 3 hours. I have left voice messages, used their AI message and nothing. Complete waste of money since I got this for the sole purpose of using it on this trip and I can't even use it.
I have been trying to get a working pet monitor for 2 months. I am paying a subscription that is useless because the monitor isn’t accurate on the temperature and the GPS is stuck in the same place since January of 2025, it is now August of 2025. They have given me the run around, which has not solved the problems. Don’t waste your money.
Claim your business profile now and gain access to all features and respond to customer reviews.
Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.
itsrainingpetsinc.com
toutoucare.com
mypets.gift
pupgrade.com
paws-at-peace.com
creaturecomforts.co.uk
arrowdogcat.com
pawsitivesteps-106205.square.site
polycat.finance
happyhoundspetsupply.com
