Review Time
Tech support at NameHero is always, always awesome. Just now Sam D | Technical Support Supervisor did me a solid, sorted out a problem in a few minutes. Very happy customer!
I'm a tech, and Wordpress Expert but sometimes even I need a little help. Today I needed quite a bit of help... And as always a NameHero Professional stepped up to the plate and made my day. Thank you Thara for taking care of my problems for me today. I truly appreciate you and the NameHero service and crew. Which is why I've remained your customer for several
Sam D from support flagged up an issue with a database table in phpMyAdmin that prevented backup. He was quickly onto it to repair it and resume the backup. Top marks once again for Name Hero, not just reactive to support requests but proactive to issues that they discover. Fabulous hosting and a fabulous team. And special thanks to Sam D.
I had some basic questions about onboarding to their site but couldn't find the right article to help me out. So I started a chat and Arunkumar was VERY helpful and made everything super easy. Would highly recommend!
We using namehero, we have a business domain with them, it's expired without any notification, top of all we pay every unpaid invoice, The domain expired Feb 6, 2026 - I received zero emails despite ICANN requiring registrars to send renewal notices.
Checked all email folders (inbox, spam, junk) - nothing received. No invoice notification 30 days before expiration, no renewal reminders, no post-expiration warnings.
By the time I noticed (5 days later), the domain was in redemption status with a $150 fee. Their TOS conveniently states renewal notices are "courtesy only" and they're "not responsible for failure to notify" - essentially admitting their notification system is unreliable.
The $150 "registry fee" they're charging includes significant markup beyond the actual registry restore cost - adding insult to injury for a problem caused by their poor communication.
Website technical problem with domains fixed pronto.
Anna and Rose picked up my ticket after I tried to fix it for hours. I think they picked up the ticket 14 minutes after I filed it and resolved it quickly.
Excellent support with this group. Have never been disappointed
Sajay, with Name Hero, did a great job helping me with a technical issue.
He really knows his work. There was no delay in his application. Name Hero is blessed to have him working for them.
I am truly impressed with the support team for their quick attention to a new ticket and their friendly manner in providing a resolution with easy-to-follow instructions. As someone who isn't very tech-savvy, having this support has been invaluable during those frustrating moments when tackling web-related tasks. It's a fantastic organization and one of the best hosting services available! A special thank you to the representative who helped me tonight and resolved my issue so effectively.
They responded quickly and addressed the issues with remarkable efficiency. After using the service for the past 7 years, my experience has been excellent. I truly think that adding a live chat feature would significantly improve our capacity to resolve issues more effectively.
Claim your business profile now and gain access to all features and respond to customer reviews.
alasdair-cunningham.com
printin3d.ie
dhl.ie
rapidlei.com
intersyslimited.com
shipcamps.com
boardsi.com
italiancitizenshipassistance.com
probux.net
australiangrants.org
